Welcome to Waste Resource Management (WRM)
At Waste Resource Management (WRM), we go beyond operating trucks —we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies—SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc.—offer comprehensive solutions for liquid waste recycling and transportation.
Join a Company That Values You
At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you.
Job Overview
The Administrative Assistant / Front Desk Coordinator, reporting to the Office Manager, is responsible for supporting daily office operations and serving as the first point of contact for visitors, customers, and internal teams. This role ensures smooth front desk operations while providing administrative and operational support across departments.
This position plays a key role in maintaining organization, supporting customer communication, and ensuring accurate documentation and data entry. The Administrative Assistant / Front Desk Coordinator works closely with Operations, Dispatch, and Office leadership to support day-to-day execution and overall office efficiency.
Why join WRM and affiliated companies?
- Competitive Hourly Pay: Market-based pay with annual performance reviews and pay increases based on company and individual performance.
- Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage, along with 401(k) with 5% company match
- Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services
- Paid Time Off: Generous PTO policy accrues from day 1, with floating and company-paid holidays.
- Additional Perks: Company-paid life and disability insurance, employee assistance program, and more
- Supportive Leadership: Leadership that values safety, professionalism, and growth
Essential Job Functions
- Serve as the first point of contact for incoming calls, visitors, and general inquiries, directing appropriately
- Answer phones, transfer calls, take messages, and route communication to the appropriate department
- Schedule and coordinate appointments, meetings, and basic job-related activities as needed
- Collect, organize, scan, and distribute documents to the appropriate departments
- Support manifest processing, including stamping, organizing, scanning, filing, and distribution as required
- Research and follow up on missing or incomplete documentation, including manifests
- Respond to customer inquiries and provide timely, professional support
- Enter and maintain data in tracking systems, spreadsheets, and internal reports
- Assist with daily administrative tasks to support the office and operational teams
- Maintain organized filing systems (physical and digital)
- Support special projects and additional administrative duties as assigned
- Other duties as assigned
What You Need:
- High school diploma or equivalent required
- 2–3+ years of administrative or office support experience preferred
- Experience in transportation, logistics, or service-based industries preferred
- Bilingual (English/Spanish) preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organizational and time management skills
- Strong communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy
Equal Opportunity Employer
WRM is dedicated to fostering a diverse and inclusive workplace. We offer equal employment opportunities regardless of race, religion, gender, age, sexual orientation, veteran status, or disability.