Are you looking for an exciting career with the #1 new car and #1 certified pre-owned Hyundai dealer in Northern California? DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, Capitol Hyundai is looking for talented service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.
What you'll be working on:
- Inspect service repair orders and/or parts invoices for proper completion and accuracy
- Calculate the materials charge applicable for each order
- Collect the total retail charges from the customer in cash, check, or authorized charge account
- Provide the customer with the proper change and/or receipt
- Deliver all repair orders and parts invoices to the accounting department
- Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle
- File repair orders as directed by the Service Department manager
- Answer the phone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available
- Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
- Schedule guest service appointments
- Manage rental car fleet
- Perform any other administrative tasks as directed by management
What you need to bring to the table:
- Must be detail-oriented and organized
- Strong interpersonal skills
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Availability to work on Saturday
- Valid driver’s license and clean driving record
Salary: $18.45-$30.00/hour
*Pay is based on applicable experience and skills.
Industry Leading Benefits:
- Values-driven culture and team built on integrity, caring, performance and efficiency
- Continuous career development and advancement opportunities
- Comprehensive benefits package (Medical, Dental, Vision)
- 401k with company match
- Employee Assistance Program with free telemedicine and mental health resources
- Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.
DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.
“Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*www.dgdg.com/privacy-policy/