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Posted 1mo ago

AFSC Onsite Support Desk Tech

@ Concept Plus
Seattle, Washington, United States
OnsiteFull Time
Responsibilities:Support tickets, Communicate regularly, Attend meetings
Requirements Summary:US Citizen; Basic IT environment experience; clear communication; able to meet deadlines; able to obtain Public Trust clearance.
Job Description

About the role

Concept Plus is seeking an Onsite Support Desk Tech to be a Tier 0 to Tier 1 support of customer endpoints (Windows, Mac, Linux) for a client project.


What you'll do

  • Work onsite in the Seattle AFSC location to support ticketing system to efficiently deliver IT services to 400 customers spread across Oregon, Washington, and Alaska.
  • Maintain regular communication with manager(s)
  • Attend weekly virtual team meeting
  • Daily completion of timecard
  • Must be willing to be on-site 5 days a week
  • Other duties as assigned


Required Qualifications

  • US Citizen
  • Basic IT environment experience
  • Must be able to work with end-users, communicate clearly, and meet deadlines
  • Must be able to maintain Public Trust Clearance (Clearable)


Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.