Job Title: | Administrative/Operations Assistant Lead |
Department: | Airport |
FLSA: | Non-Exempt |
Pay Grade: | G7 |
Effective: | September 2021 |
Revised: | May 2026 |
Position Summary
General Description
This is a full-time position in support of the daily administration and operation of Palatka Municipal Airport providing customer service, administrative and fueling operation assistance. Responsibilities include; maintaining administrative records to ensure operational and financial requirements of the airport are met; answering telephone calls, conducting retail sales via cash, check, or credit card; recording transactions in ADG accounting software or similar software; processing purchase order requisitions; preparing monthly invoices; processing rent payments; and managing retail fuel, pilot store and vending inventories. Occasionally, may serve as the team lead, in the absence of the Airport Manager, ensuring the day-to-day operation of the Palatka Municipal Airport operational (airfield, FBO services, and fueling services) elements are functional; and provide input to the Airport Manager for staffing coverage. Additional, operational tasks include “marshaling” arriving aircraft and departing large aircraft into and out of parking area, assisting passengers with baggage, after-hour response to callouts and mishaps, and ground transportation needs and providing ground support to flight crews (including fueling of aircraft).
Essential Duties and Responsibilities:
Performs other duties as assigned.
Knowledge, Skills and Abilities:
- Knowledge of aircraft and airport operations and procedures preferred.
- Good communication skills and positive attitude when dealing with customers.
- Intermediate to advance working knowledge of automated systems including MSOffice, and “Point of Sales” Credit Card machines
- Ability to manage multiple assignments.
- Ability to understand and follow complex written and oral instructions.
- Ability to clearly communicate information both verbally and in writing.
- Ability to establish and maintain effective working relationships with department personnel, management, tenants, consultants, and the general public.
- Ability to access, operate and maintain various software applications.
- Ability to operate basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines.
Education and/or Experience:
- High School graduate with six months experience in type of work described, or, equivalent combination of training/experience in a related field provided exposure to the knowledge, skills and abilities required of the job was gained.
- Florida Driver’s License
Environment & Physical Requirements
- Acceptable eyesight, hearing (with or without correction), lifting and carrying (up to 50 pounds, reaching, pulling, pushing, walking, standing, kneeling, bending, balancing, stooping, climbing, crawling, driving, operating equipment. Reasonable accommodations will be made for otherwise qualified individuals with a disability.
- The employee shall work inside and outside in various weather conditions. While performing the essential functions of this position the employee may be exposed to fumes, gases, or caustic substances; excessive noise; extreme temperatures; dampness, wetness and humidity; hazardous equipment, electrical energy, on uneven surfaces; and in or with moving objects
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel in this position.
An individual must be able to perform the essential functions of the job with or without reasonable accommodation. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.