Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AR Calling - RCMS - Manager, you will lead and manage client service accounts within our Technology Consulting practice, focusing on operations and solutions. You will be responsible for driving client engagement workstreams, supervising teams, and independently solving complex problems to deliver impactful results. As a Manager, you will leverage your leadership skills to mentor junior staff, strategically plan projects, and maintain accountability for successful execution and completion. You will play a visible role in cultivating meaningful client relationships, inspiring your teams, and navigating ambiguity, all while upholding quality standards and contributing to the firm's broader business strategies.

In this role at PwC Acceleration Center India, you will embrace technology and innovation to enhance delivery and encourage others to do the same. You will be expected to lead teams and projects, manage client accounts, and identify opportunities that contribute to the success of our firm. Your growing business knowledge will be crucial in articulating our purpose and values in a meaningful way, fostering a culture of continuous improvement and innovation. This is an opportunity to develop your leadership style and motivate others to deliver quality work.

Responsibilities

- Leading and managing revenue cycle managed services operations to enhance client support
- Implementing process optimization and automation solutions to improve operational efficiency
- Conducting operational analysis to identify opportunities for business process improvement
- Developing and executing strategic plans for operations management and support
- Utilizing Six Sigma and lean process improvement methodologies to drive cost efficiency
- Overseeing the implementation of technology solutions to support service operations
- Coaching and mentoring teams to foster a culture of continuous improvement and service excellence
- Building and maintaining relationships with stakeholders to facilitate demand management and operational support
- Promoting the adoption of emerging technologies to enhance operational strategies and solutions
- Validating data integrity and process execution methodologies to maintain operational excellence

What You Must Have

- At least a Bachelor's degree
- At least 9 years of experience in Medicare and Medicaid Insurance Claim Management/Billing/Claim Edit Resolution

- Epic tool experience

- Ability to lead client-facing consulting teams / Strong Client relationship skills / Ability to analyze complex data
- Oral and written proficiency in English required

What Sets You Apart

- Embracing change and emerging technologies
- Utilizing Six Sigma for process optimization
- Developing automation solutions for operational excellence
- Implementing lean process improvement strategies
- Excelling in strategic questioning and operational analysis
- Managing operations strategy and process execution methodology
- Coaching and mentoring teams for service excellence

Travel Requirements

Not Specified

Job Posting End Date