This posting is set to close on Friday, June 26th, 2026, EOB.

Hours will primarily be on the second Wednesday (8 am - 5 pm) of every month, additional hours will be based on the organization's needs. This position will be subject to work 10 hours per week or less.

The Town of Castle Rock’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork, cooperation, and quality communication.  We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.

Essential Duties & Responsibilities:

• Provides counter assistance to the public, including communicating procedures and policies. Continues arraignments, hearing dates and driving school returns. Records information tendered at the counter.
• Performs check-in of defendants. Processes out-take paperwork, including receiving cash payments and explaining requirements and forms.
• Coordinates community service work crews. Processes associated paperwork, and supervises crews on-site.
• Accepts and processes payments for traffic or misdemeanor tickets.
• Prepares courtroom for court night and cleans up after court night.
• Assists with coordination of annual Santa’s Second Chance program.
• Performs scanning of court documents.
• Assists with maintaining teen court records and statistics.
• Assists with community education and production of mock trials.
• May assist with training and scheduling (Interns) or (Office Assistants).
• Performs other duties as assigned or required.

Minimum Qualifications:

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Must be at least 16 years old

Education: High School Diploma or GED Equivalent is preferred

Experience:  At least six (6) months of customer service experience that includes cash-handling, Castle Rock Teen Court Volunteer with Teen Court "Law School" completion preferred; or any equivalent combination of education, training, and experience.

Knowledge, Skills, and Abilities:

• Ability to learn and apply legal terminology and Town of Castle Rock Municipal Court regulations, policies and procedures.
• Effective communication skills to relay policies and procedures, and to provide information to customers.
• Ability to remain poised when dealing with public in difficult situations.
• Excellent attention to detail.
• Ability to make decisions based on good judgment.
• Skill in utilizing computerized database systems.
• Ability to learn and properly apply Colorado Open Records Act.
• Ability to follow written and oral instructions.
• Ability to work independently and as a team member. 
• Ability to complete work product in a timely manner despite tight deadlines and frequent interruptions.
• Ability to demonstrate effective customer service skills. 
• Ability to establish and maintain effective working relationships.

Physical Demands:

• Sedentary work for long periods of time
• Occasional physical work lifting no more than 10 pounds 
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens

Work Environment: 

• Works primarily in a clean, comfortable environment

Equipment Used: 

• Uses general modern office equipment, to include, keyboard, 10-key adding machines, and telephones 
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

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