Posted 4w ago

Assistant General Manager

@ Pinnacle Hospitality Group
Sikeston, Missouri, United States
OnsiteFull Time
Responsibilities:Managing staff, Ensuring quality, Tracking inventory
Requirements Summary:Restaurant/retail supervisory experience; cash control; P&L responsibility; customer service; team leadership; strong communication; basic math and accounting skills; high school diploma or GED preferred; college degree preferred.
Technical Tools Mentioned:POS systems, Microsoft Office
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Job Description
● Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
● Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
● Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action
● Assists Restaurant Manager in recruiting, interviewing, and hiring team members
● Conducts performance appraisals, takes disciplinary action, motivates and trains
● Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
● Ensures food quality and 100% customer satisfaction
● Ensures complete and timely execution of corporate & local marketing plans
● Has authority to hire and fire (or participate in those decisions
● Champions recognition and motivation efforts

The ideal candidate for the Assistant Manager position will possess:
● Dedication to providing exceptional customer service
● Good communication skills, and strong interpersonal and conflict resolution skills
● Exceptional team building capability
● Basic business math and accounting skills, and strong analytical/decision-making skills
● Basic personal computer literacy
● High School Diploma or GED preferred. College or university Degree Preferred
● 1-2 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility