The Assistant Office Manager is responsible for assisting the Medical Office Manager with the daily management of the location. 

 

Major Duties and Responsibilities   

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  Assists Office manager with overseeing the daily office operations and delegates as needed. 

  
  

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  Assists with developing guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. 

  
  

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  Creates an atmosphere of team building for the site and set a professional example for staff. 

  
  

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  Assists with staff training and making sure the location has appropriate coverage. 

  
  

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  Assists in resolving patient complaints and customer service issues. 

  
  

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  Performs other duties as assigned. 

  
  

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  Maintains strictest confidentiality. 

  
  

 

Knowledge, Skills and Abilities 

        1. Knowledge of organizational policies, procedures, and systems. 

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   Knowledge of insurance, billing, and denials processes. 

   
   

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   Knowledge of computer systems and applications.  

   
   

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   Skill in planning, organizing, delegating, and supervising. 

   
   

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   Skill in evaluating the effectiveness of existing methods and procedures.  

   
   

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   Skill in operating a variety of office equipment and computer programs.  

   
   

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   Ability to work scheduled hours as defined in the job offer. 

   
   

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   Ability to read, interpret and apply policies and procedures. 

   
   

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   Ability to communicate clearly and effectively. 

   
   

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   Ability to set priorities among multiple requests.  

   
   

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   Ability to interact with patients, medical and administrative staff, public effectively. 

   
   

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   Ability to work with minimal supervision.