Description

Arlington Heights Buick GMC is looking for an experienced and highly motivated Assistant Service Manager/Shop Foreman to join our successful team! We strive to make every customer a customer for life. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from us through the years. Competitive pay and great benefits! EOE

Responsibilities

Assist in managing daily service department operations
Support service advisors and technicians to maintain workflow efficiency
Greet customers and ensure a positive service experience
Help schedule appointments and manage repair orders
Monitor technician productivity and dispatch work as needed
Assist with warranty administration and manufacturer compliance
Handle customer concerns professionally and promptly
Help maintain service department KPIs (hours per RO, effective labor rate, CSI, etc.)
Support parts and service coordination
Maintain a clean, organized, and safe service environment
Step in for Service Manager when necessary

Benefits:

401(k)
401(k) matching
Dental insurance: EE, EC, ES & Fam
Vision insurance: EE, EC, ES & Fam
Health insurance: EE, EC, ES & Fam
Group Life and AD&D insurance
Disability insurance - Long-term and Short-term
Critical Illness Insurance:
Accident Insurance
Paid time off
Ongoing training and career development opportunities

Requirements

Automotive dealership experience preferred. CDK experience a plus
Previous service advisor or service leadership experience highly desirable
Strong communication and customer service skills
Understanding of warranty processes and manufacturer guidelines
Ability to multitask in a fast-paced environment
Organized and friendly personality
Time management skills
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Must have a valid driver’s license and clean driving record
Must be authorized to work in the USA
Must be able to pass pre-employment background check and drug screening

Summary

Tasca Family Commitment

Tasca Automotive Group was founded in 1943 by Bob Tasca, Sr. In 1953 Bob opened the original Tasca Ford in Bristol, Rhode Island. Just one year later this dealership was completely destroyed by Hurricane Carol. Bob relocated and ultimately opened up the new Tasca Ford at 777 Taunton Avenue in East Providence, Rhode Island. It was here that Bob and his team became the second largest Ford dealership in the world in the 1960's. This was also the birthplace of the Tasca Racing program and many historic muscle cars such as the Ford Cobra Jet, Tasca Street Boss, and Mystery race cars.

Bob opened Tasca Lincoln Mercury in Seekonk, Massachusetts in 1972. TLM became the highest volume Lincoln Mercury dealership in the world in 1986, and repeated again in 1987 and 1988 while also winning the Ford President's Award for outstanding customer satisfaction. This fulfilled Bob's dream of saying "None Bigger, None Better." It was also at the Seekonk store that Bob launched the innovative Pre-Trade program, pioneering the concept of short term trade cycles and leasing. He was also joined in the business by his three sons, thus fulfilling another of his dreams to build a successful family business.

In 2002 Bob opened his flagship dealership in Cranston, RI. Featuring Ford, Lincoln, Mercury, Mazda, and Volvo the Cranston location was one of the most high tech and largest facilities in the country. It featured amenities such as drive in service write up, an in house Italian café, drive through carwash, and spacious customer lounge. It was at this time that Bob was joined in the business by his grandsons and granddaughters, continuing his dream of a family business. When Bob Tasca, Sr. passed away in 2010 he left a proud legacy of honesty, integrity, and customer satisfaction.

70 years and three generations later the Tasca Family continues to grow. We have been blessed over the past seven decades with great customers and great employees. We would like to thank the members of our team who continue to work so hard to satisfy our customers. We would also like to thank the thousands of families who have trusted us over the past 70 years. We humbly look forward to keeping our commitment that YOU WILL BE SATISFIED.

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law

Apply Now at https://apply.tasca.com