About the Department

Are you a collaborative leader who enjoys solving problems, supporting teams, and making a positive impact on the community every day? The City is seeking an Assistant Transit Manager to help lead the daily operations of our transit system and support the delivery of safe, reliable, and customer-focused transportation service.
As the Assistant Transit Manager, you will service as a key member of the Transit leadership team, helping oversee daily transit operations and ensuring service excellence for our riders and community. This position works closely with transit staff, supervisors, operators, maintenance personnel, and community partners to support efficient and effective transit services.

About our Organization
At the City, we are committed to employing individuals who reflect our community’s diverse backgrounds, and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.

About our Community

Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!

About this Opportunity
Plans, organizes, implements, monitors, directs, and assists in overseeing the transit operations and administrative functions for the City under the general supervision of the Transit Manager.

The City of Cedar Rapids does not offer sponsorship for employment authorization.

Position Duties

Job Duties and Responsibilities

Assists in planning, organizing, directing, and overseeing transit operations and administrative functions for the City.
Manages day-to-day transit operations to ensure safe, efficient, and reliable service delivery.
Directly supervises and evaluates Transit Supervisors, including assigning and reviewing work, providing guidance, and conducting performance evaluations.
Oversees workforce performance, staffing coverage, incident response, and operational discipline consistency.
Coordinates and supports safety, training, and operational compliance activities.
Reviews service performance data and operational trends and recommends corrective actions and service improvements.
Assists with preparation and monitoring of operating and capital budgets.
Supports development and implementation of service changes, route modifications, and service expansion initiatives.
Assists with capital program implementation, including fleet transition initiatives and transit facility, stop, and amenity improvements.
Reviews applicable laws, regulations, and industry best practices and recommends operational or policy improvements.
In the absence of the Transit Manager, performs assigned internal operational and administrative duties as delegated.

Minimum Qualifications

Required Education and Experience

Bachelor’s degree in public administration, community & regional planning, or transit management; and
Five (5) to seven (7) years’ experience in transit operations supervision/management, labor/management relations, public administration, customer service, community & regional planning, leadership; or
An equivalent combination of education and/or experience.
Excellent written, verbal and interpersonal communication skills.
Proficiency with Microsoft Office.
Ability to work collaboratively with a diverse population.

Other Qualifications

Work Schedule

Monday - Friday 8:00am to 5:00pm

Benefits

We offer benefits and beyond for our employees and their families!

Multiple health insurance plans administered by Wellmark Blue Cross and Blue Shield with low employee premiums, deductibles, and co-insurance (view our benefits summaries for more information: Choice Plan and Traditional Plan)
Expansive Wellness Program and low cost onsite exercise facilities
Dental Insurance with Delta Dental of Iowa
100% city paid basic life insurance
Other voluntary benefits offered including vision, long-term disability, and supplemental life insurance
IPERS Retirement - Iowa Public Employees Retirement System, with contributions of 6.29% employee/ 9.44% City (IPERS)
Deferred Compensation (IRS Section 457) retirement programs
Generous paid time off AND 11 paid holidays per year
Paid Parental Leave program with 4 weeks of paid time off
Annual salary increases, AND an annual across-the-board increase (determined by available budget)
Longevity Pay for years of service
Educational assistance up to $3,000 per year
A culture that is supportive and committed to professional development opportunities
Public Service Loan Forgiveness – Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. See more information here

Supplemental Questions

Which of the following best indicates your highest level of education?

I do not have a High School diploma or GED
High School diploma or GED
Some college (at least the equivalent of 1 year)
Associate's degree or vocational equivalent
Bachelor's degree
Master's degree or higher

What was your major or primary field of study?

Public Administration; Community & Regional Planning; Transit Management
Other, related to Public Administration; Community & Regional Planning; Transit Management
Other major
no degree

How many years of experience do you have in transit operations supervision/management, labor/management relations, public administration, customer service, community & regional planning, leadership?

Less than 1 year of experience
At least 1 year of experience
At least 3 years of experience
At least 5 years of experience
At least 7 years of experience
At least 9 years of experience
More than 10 years of experience

Which of the following best indicates your total years of experience where primary duties consisted of public transit operations, labor relations, safety programs, and federal transit funding and compliance? Please only include experience where your primary job responsibilities were in one of these areas.

Less than 1 year of experience
At least 1 year of experience
At least 3 years of experience
At least 5 years of experience
At least 7 years of experience
At least 9 years of experience

Please share your experience in public transit operations, labor relations, safety programs, and federal transit funding and compliance.

Please share any experience or knowledge you have of service planning, performance management, and workforce development in a unionized or regulated environment.

Which of the following best describes your proficiency with Microsoft Office?

Beginner – Able to perform basic tasks such as creating simple documents, entering data, sending emails, and using basic formatting.
Intermediate – Comfortable with day-to-day use, including formatting documents, using basic formulas in Excel (e.g., SUM, AVERAGE), managing calendars, and creating standard presentations.
Proficient – Regularly uses Microsoft Office in a professional setting; able to create complex documents, use intermediate Excel functions (e.g., IF statements), and manage data efficiently.
Advanced – Highly skilled; able to use advanced Excel functions (e.g., VLOOKUP/XLOOKUP, data analysis tools), automate tasks, create polished reports/presentations, and troubleshoot issues.
Expert – Deep expertise across multiple Office applications; designs complex spreadsheets and reporting tools, uses advanced automation (e.g., macros), and may train or support others.

Please describe your experience working collaboratively with a diverse population.

Required Question

Agency Information

Employer: City of Cedar Rapids
Address: 101 1st Street SE

Cedar Rapids, Iowa, 52401
Phone: 319-286-5000
Website: http://www.cedar-rapids.org/