Posted 1mo ago

Associate Director of Hospital Partnerships and Operations

@ St. George's University
Great River or Englewood or Billings or Ivins
$98k-$115k/yrHybridFull Time
Responsibilities:Oversee hospital partnerships, Manage affiliation agreements, Coordinate regulatory compliance
Requirements Summary:Bachelor’s degree; 5+ years in clinical education operations, hospital partnerships, or compliance; experience with regulatory documentation and contract management; supervisory experience.
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Job Description

Associate Director of Hospital Partnerships and Operations

The Associate Director of Hospital Partnerships and Operations
is responsible for overseeing clinical partner relationships, hospital
affiliation agreements, and regulatory compliance related to clinical education
programs. This role ensures that institutional, regulatory, and operational
requirements are met across all clinical training sites while maintaining
strong partnerships with hospitals, preceptors, and clinical affiliates.

The position provides leadership for compliance operations,
manages affiliation agreements, oversees partner documentation and
credentialing requirements, and ensures alignment between clinical partners and
institutional clinical education objectives.

This position will report to the Chief Enrollment Services and Student Operations Officer.

Key Responsibilities

1. Hospital Partnership Management

Develop and maintain strong relationships with hospital
partners and clinical affiliates.

Responsibilities include:

  • Serving
    as primary institutional liaison to hospital partners
  • Ensuring
    clinical sites receive required documentation prior to student rotations
  • Coordinating
    operational expectations between clinical sites/preceptors/hospitals and
    the institution
  • Managing
    partner communication regarding program requirements
  • Managing
    credentialing of preceptors

2. Affiliation Agreements and Contract Management

Oversee the lifecycle of clinical affiliation agreements.

Responsibilities include:

  • Working
    with legal in managing affiliation agreements and addendums
  • Maintaining
    a database of active hospital agreements
  • Coordinating
    with legal counsel on contract review
  • Conducting
    annual compliance audits of affiliation agreements
  • Monitoring
    contract expiration and renewal timelines with legal

3. Regulatory, Financial and Accreditation Compliance

Ensure all clinical partnerships and operations comply with
regulatory requirements.

Responsibilities include:

  • Monitoring
    federal, state, and local practice compliance regulations
  • Managing
    NYSED and similar regulatory documentation processes
  • Supporting
    accreditation reporting requirements
  • Collaborating
    with compliance and legal teams
  • Ensuring
    student and site documentation meets institutional policies.
  • Monitor
    preceptor payment reporting processes.
  • Support
    financial reporting related to clinical sites
  • Collaborate
    with finance departments regarding accruals and payments

4. Clinical Operations and Documentation Oversight

Oversee operational documentation required for clinical
rotations.

Responsibilities include:

  • Ensuring
    required documentation is sent to hospital partners prior to rotations
  • Oversee
    student credentialing and clinical onboarding requirements
  • Oversee
    preceptor credentialing and preceptor onboarding requirements
  • Overseeing
    tracking of clinical evaluations and rotation documentation
  • Ensuring
    compliance with clinical examination processes such as NBME exams
  • Monitoring
    evaluation completion and reporting.

5. Staff Leadership and Operational Oversight

Provide leadership to staff supporting hospital partnerships
and compliance operations.

Responsibilities include:

  • Supervising
    programs coordinators and hospital liaisons
  • Monitoring
    operational performance metrics and service levels
  • Developing
    standard operating procedures for compliance workflows
  • Supporting
    staff training and professional development.

7. Data Management and Reporting

Oversee clinical partnership reporting and data integrity.

Responsibilities include:

  • Maintaining
    partnership and agreement databases
  • Generating
    reports related to clinical partner performance
  • Supporting
    accreditation and institutional reporting
  • Analyzing
    operational data to improve processes.

8. Other Duties

  • Provide
    coverage for clinical education operations as needed to ensure
    uninterrupted service to preceptors, hospitals, clinical sites, students,
    faculty and staff.
  • Support
    institutional initiatives and special projects as assigned.
  • Represent
    clinical education operations in institutional meetings and strategic
    discussions.
  • Perform
    other duties and special projects assigned by leadership.

This description is not intended to be all-inclusive.
This position may perform other related duties as required to meet the ongoing
needs of the department/institution

Required Knowledge, Skills, and Abilities

  • Knowledge
    of clinical education operations and hospital partnerships
  • Understanding
    of healthcare regulatory and compliance requirements
  • Strong
    organizational and project management skills
  • Excellent
    interpersonal and stakeholder management skills
  • Experience
    working with contract administration and legal processes
  • Ability
    to analyze data and operational metrics
  • Strong
    written and verbal communication skills
  • Ability
    to manage multiple priorities and deadlines.

Qualifications

  • Bachelor’s
    degree in healthcare administration, business administration, education,
    or related field
  • 5+
    years experience in clinical education operations, hospital partnerships,
    or compliance
  • Experience
    managing regulatory documentation or clinical agreements
  • Experience
    supervising staff or leading operational programs.

Preferred Qualifications

  • Master’s
    degree in healthcare administration or related field
  • Experience
    working with clinical affiliation agreements
  • Experience
    in medical education or academic health systems.

Hours & Travel

  • Standard
    full-time work schedule
  • Extended
    hours may be required during peak scheduling periods
  • Travel
    may be required for institutional meetings or clinical site visits

The anticipated salary range for the Associate Director, Hospital Partnerships & Operations is $97,750 to $115,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per NYS local law.


We Are

·       Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.

·       A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

·       Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

·       Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.

·       Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.

About University Support Services, LLC
University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.