Posted 1d ago

Asst. Store Manager - Boca Raton, FL

@ Topgolf Callaway Brands
Boca Raton, Florida, United States
OnsiteFull Time
Responsibilities:driving sales, training staff, managing inventory
Requirements Summary:2+ years retail store management, 3+ years client-service experience, proficiency with Microsoft Applications, POS and CRM; ability to recruit, train, and manage staff; ability to work weekends/evenings/holidays.
Technical Tools Mentioned:Microsoft Applications, point-of-sale (POS) systems, CRM
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Job Description

The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.

ROLES AND RESPONSIBILITIES

  • Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
  • Connect with in-store clients and develop / retain a following of repeat clients to drive sales
  • Assist in developing and implementing strategies to drive sales and key performance indicators
  • Assist in recruiting and training a team of support managers and client experience focused associates
  • Train and coach team to meet and / or adhere to client service standards and company policies and procedures
  • Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
  • Implement product and visual merchandising directives and techniques to maximize space and drive sales
  • Manage inventory control procedures including product receipt, transfers and returns
  • Manage and maintain store cleanliness and organization, including front of house and stock space
  • Foster a work environment focused on teamwork and productivity

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

  • Proficient in Microsoft Applications
  • Proficient in point-of-sale (POS) systems
  • Proficient in back-office operations management
  • Proficient in visual merchandising
  • Ability to recruit, train, manage and develop a team
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders
  • Ability to make decisions independently, or escalate when applicable
  • Ability to work non-traditional hours; weekends, evenings and holidays
  • Strong written and verbal communication skills

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in Business or related field preferred
  • Minimum 3 years’ experience in a client service-related capacity
  • Minimum 2 years’ experience in retail store management

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

  • Work is performed in a retail environment / store
  • Walk, sit, stand, bend, reach and move continually during working hours

ABOUT TOPTRACER

Our mission is to help people enjoy the wonderful game of golf even more by developing tracing technology for TV and gamification to ranges. Our range technology is used globally and millions of people. We're focused on helping people worldwide improve their golf game which leads to healthy, active and social lifestyles. Our broadcast technology is aired worldwide and makes the tournaments really enjoyable for the TV viewers. ⛳️ 📺 🎥. 

All of our products are developed, tested and deployed inhouse at the R&D office. Join us at Toptracer Technologies and be part of a team dedicated to creating positive change through technology and innovation! 🚀 💻 💙

MORE ABOUT TOPTRACER

Workplace
We value fully engaged associates that come to work because they enjoy their work and the colleagues they have. We strive to create a diverse and inclusive work environment where everybody can reach their full potential. We provide opportunities for all the colleagues to develop internally and to meet each other. We have a strong commitment and dedication at Toptracer. That comes from our activities and moments we share together and the product we are developing. In addition to that, our technology is unique and world-leading which makes the journey extra exciting. We create a product that encourages people to be outside and get activated which enables a healthier lifestyle. As a colleague at Toptracer, you can either go to a range nearby your home to experience the product you have developed or just turn on the TV to see it in the biggest golf tournaments.

Culture

Our culture is driven by our mission to create moments that matter for everyone and our values for Caring, Courage, One Team, Fun and Excellence. If you want to learn more about them visit: Core Values | Topgolf.