Job Description:

Ensure that customers receive prompt, courteous, and effective service

Serve as a liaison between technicians and customers

Take ownership of the customer's experience by carrying out those additional

assignments that allow the dealership to leave a positive impression with the customer

Prioritize required services

Ensure customer has a positive dealership experience

Provide concierge support for all owner inquiries, whether phone or in person, to

assure the customer does not get mishandled

Spend quality time building relationships with the customers