Job Purpose:
- The Receptionist at Team CDJR of Morganton serves as the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere. This role is pivotal in managing front desk operations, providing excellent customer service, and supporting administrative tasks to facilitate smooth business operations.
Key Responsibilities:
- Greet and welcome clients and visitors with a positive and professional demeanor.
- Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
- Maintain the reception area, ensuring it is tidy, organized, and presentable at all times.
- Assist with scheduling appointments and managing calendars for staff members.
- Handle incoming and outgoing mail and deliveries, distributing them to the correct recipients.
- Provide general administrative support, including data entry, filing, and document management.
- Assist in coordinating meetings and events, preparing necessary materials and refreshments.
- Respond to customer inquiries and provide accurate information about services offered by Team CDJR of Morganton
- Collaborate with team members to ensure efficient office operations and customer satisfaction.
- Uphold company policies and procedures while maintaining confidentiality of sensitive information.