Posted 1mo ago

Automotive Service Advisor - Performance Chevrolet, Weston, WV

@ Timbrook Automotive
Weston or Elkins
OnsiteFull Time
Responsibilities:Greet customers, Manage orders, Communicate technicians
Requirements Summary:1-3 years service advisor or automotive customer service experience; strong communication; multitasking; CDK/Reynolds/Dealertrack familiarity; high school diploma; valid driver’s license.
Save
Mark Applied
Hide Job
Report & Hide
Job Description

WANTED: SERVICE ADVISOR!

Are you a people person who loves cars? Ready to turn customer visits into WOW experiences? Our dealership needs YOU to be the face of our service department!

Primary work location is our Weston, WV location; however, occasional work may also be performed at our Elkins, WV location as business needs require.

Key Responsibilities

  • Greet customers and listen to their service needs
  • Write and manage repair orders from drop-off through delivery
  • Communicate with technicians to gather repair recommendations
  • Explain repairs, costs, and warranty details clearly and professionally
  • Maintain communication with customers throughout the service process
  • Review completed repairs, process payments, and ensure customer satisfaction
  • Help achieve department sales goals and high customer service scores
  • Other duties as assigned by management

Benefits

  • Competitive salary based on experience and qualifications
  • Full time position with growth potential
  • Health, dental, and vision insurance. 
  • Voluntary benefits.
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Employee Discounts