About the Department

Campus-Only Recruitment

Only current UM Employees* are eligible.

*Open to all employee types including Temporary Staff and Student Employees.

Information Technology (IT) invites applications for a Banner Systems Coordinator to provide strategic oversight, program management and operational leadership for the University of Montana’s ERP ecosystem, including: Banner HR, Finance, and Student modules. Reporting to the Deputy CIO within the Enterprise Technology group, and collaborating with the Business Systems team in Enterprise Technology, this position serves as the University’s primary program coordinator for ERP operations across the main and affiliate campuses.

Position Duties

Lead the strategic direction, maintenance, and enhancement of all ERP-related systems
Oversee coordination of ERP upgrades, patches, testing, and system integrity assurance
Manage the relationship with hosting/cloud vendors, ensuring contractual compliance and service quality
Serve as liaison between IT and functional units to align business needs with technical solutions
Partner with project managers, IT Business analysts, and the Enterprise Technology teams to deliver high-impact technology initiatives on time and within scope
Coordinate with the Identity management and Cyberinfrastructure teams on Banner accounts and identity and access management
Champion data governance, compliance (FERPA, HIPAA), and security best practices
Drive digital transformation and modernization efforts across administrative platforms

Minimum Qualifications

Bachelor’s degree in Business Administration, Information Technology, or a related field
Minimum five (5) years of progressive experience in enterprise systems management, including at least three (3) years in a leadership or supervisory role
At least three (3) years of project or program management experience working with ERP systems
Strong expertise in ERP environments, particularly Ellucian Banner or comparable ERP systems
Proficiency with ERP system implementations and digital transformations with ERP systems
Demonstrated ability to lead cross-functional teams and manage complex projects
Familiarity with cloud infrastructure, system integrations, and SaaS solutions
Excellent communication skills, including the ability to engage with stakeholders at all levels
Experience working with cross functional teams and managing projects in a fast-paced environment
Knowledge of ticketing and project tracking tools (e.g., JIRA, TeamDynamix, ServiceNow)
Understanding of data governance, data security, and regulatory compliance in higher education

Preferred Qualifications

Master’s degree in Business Administration, Information Technology, or a related field
Certified in PROSCI change management principles
Certified PMP (Project Management Professional)
Extensive experience with Ellucian Banner in a cloud-hosted environment
Experience with enterprise ticketing/project management systems such as JIRA, TeamDynamix, or ServiceNow
Experience managing cloud-based infrastructure and integrations

Other Qualifications

Position Number: 479830

Compensation Title: Data System Manager II

Bargaining Unit: FOCUS-MFPE

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year

Probationary Period: Six (6) months minimum

Benefits Include: Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

A complete application includes:

Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
Detailed Resume – listing education and describing work experience
Three (3) Professional References – names and contact information

The University of Montana is interested in receiving applications from people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.

Benefits

: The University of Montana offers a wide variety of benefits. Please visit the Montana University System Benefits website for full information or contact our office if you have additional questions.

Supplemental Questions

Are you a current UM Employee?

Required Question

Agency Information

Employer: University of Montana (UM), Helena College, and UM Western
Website: https://www.umt.edu/

Banner Systems Coordinator, Information Technology (IT)