Job Title: Banquet Server

Company: Shamin Hotels

Organizational Structure:

Job Title: Banquet Server
Department: Banquets / Food & Beverage
Reports To: Banquet Captain / Banquet Manager
Location: Hilton Virginia Beach Oceanfront

Position Summary:

The Banquet Server is responsible for providing food and beverage service during hotel-hosted events such as weddings, conferences, and corporate meetings. This role ensures guests receive exceptional service while maintaining banquet standards and cleanliness throughout the event.

Key Responsibilities:

Greet guests in a professional and friendly manner

Set up banquet rooms and tables according to banquet event orders (BEOs)

Serve food and beverages during events in a timely, courteous, and efficient manner

Clear tables, remove service items, and reset rooms as needed throughout the event

Maintain cleanliness and organization of all service areas

Assist with the setup and breakdown of buffets, food stations, and bar areas

Communicate effectively with kitchen and banquet team for smooth service flow

Follow all food safety and sanitation guidelines

Ensure proper handling of all hotel equipment and report any maintenance issues

Respond to guest needs and requests promptly and professionally

Work collaboratively with the Banquet Captain and other servers to execute event plans