You'll be an integral part of showcasing our passion and pride and delivering on our purpose - to provide help and inspire confidence in our clients and communities everywhere.
Day to day, you'll...
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Handle client exits by ensuring all current and future needs are met
- Maintain office cleanliness and organization of resources with team members
- Data entry
- Other duties as assigned
Required Qualifications:
- High School Diploma or equivalent
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
Preferred Qualifications:
- Ability to multi-task
- Strong organizational and time-management skills
- Knowledge of cash register operations
- Knowledge and experience with a Windows based computer system
Why work for us:
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.