Responsive recruiter

Benefits:

HSA and FSA
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
401(k)
Competitive salary
Dental insurance
Donation matching
Employee discounts

Adams Eaddy & Associates, a Member of Correll Insurance Group has an immediate need for a Bond Account Manager at our office in Columbia, SC.

Job Summary:
The Bonds Account Manager will provide a moderate to high level of sales support to Producers and customer service to clients for surety and bond-related accounts. The position requires a significant degree of independent judgment, attention to detail, and discretion to meet service expectations, coordinate bond transactions, and support account retention and growth. The Bonds Account Manager will assist with new and renewal bond business, manage day-to-day service needs, maintain accurate account documentation, and serve as a primary point of contact for clients, Producers, carriers, and surety company representatives.

Essential Duties and Responsibilities:
Client and Producer Support:

Foster and maintain client relationships by providing timely and accurate follow-up, bond support, quotations, and general account service. Address client needs promptly and professionally.
Respond to customer inquiries regarding surety bonds, bond requirements, underwriting information, and account status.
Communicate bond approvals, underwriting requirements, changes, cancellations, riders, renewals, and other account updates to clients and Producers.
Work with new and existing clients, or support the Producer, to understand bonding needs, gather required information, prepare submissions, coordinate approvals, and facilitate the issuance and delivery of bonds.
Support account retention and new business opportunities by maintaining strong relationships with clients, Producers, underwriters, and surety company representatives.

Bond and Account Management:

Assist the Producer as needed with new bond requests, renewal bond accounts, bid bonds, performance and payment bonds, commercial bonds, and other surety-related transactions.
Prepare, process, issue, and deliver bonds and related documents accurately and in accordance with agency procedures and surety guidelines.
Review client bonding needs, account changes, and underwriting information to help ensure appropriate bond placement and timely service.
Prepare and send renewal notices, bond correspondence, invoices, and other communications to clients, Producers, carriers, and surety partners.

Administrative Support:

Use support tools, electronic tasks, activity reports, expiration reports, and agency management systems to maintain an organized and effective workstation.
Document client, Producer, carrier, and surety communications, including inquiries, underwriting requirements, approvals, changes, and action steps taken.
Maintain accurate records, bond files, account documentation, billing details, and correspondence according to Agency standards, ensuring procedures are properly followed and information is readily accessible.
Collaborate with team members to answer questions, resolve service issues, monitor outstanding items, and participate in formal and informal meetings as needed.

Insurance Knowledge:

Understanding of surety bonds, bonding processes, underwriting requirements, agency procedures, and related insurance products.

Minimum Qualifications and Experience

Hold current and valid Property and Casualty Insurance license or be able to obtain one within 6 months of accepting the position.
Possess above average computer skills; existing proficiency is strongly preferred in agency management systems, surety carrier platforms, ImageRight, Excel, Word, and Outlook.

Work Location:
Columbia, SC
Adams, Eaddy & Associates | Columbia, SC | (803) 254-9404

Work Type:
Full-Time, Non-Exempt, M-F

Summary:

If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and an inclusive work environment for our team.

NOTE: The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Correll Insurance Group has been in the Carolinas since 1931.

The local agents of Correll Insurance Group offer individual and business insurance solutions. We develop client relationships to provide insurance packages, including homeowners and car insurance, flood and liability insurance, for both businesses and families.

We support local, independent agents who serve the towns they live in. Our agents have stood beside their neighbors in the Carolinas, Tennessee, Kentucky, Arkansas, and Mississippi for generations. Correll agents offer services backed by the resources of an established, national firm.

Correll Insurance Group, one of the largest independent insurance agencies in the Southeast. We are a Trusted Choice® independent agency that represents more than 200 insurance companies, allowing us to design the best product for most situations.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

The Correll Way – Experience the Difference.

Benefits of working as an Independent Insurance Agent

Correll Insurance Group is more than just a workplace; it fosters continuous growth and professional development, understanding that well-rounded and engaged employees are crucial to success.

We uphold a safe and congenial work environment, coupled with a professional atmosphere. We hold the belief that the success of our people is intrinsically linked to the success of our business, which drives us to create an environment where our employees can thrive.

Our commitment to our team members is demonstrated through distinctive professional development opportunities and employee recognition programs. Correll is dedicated to 'together towards tomorrow' by investing time, talent, and resources into the local communities we support.

https://www.correllinsurance.com/careers

Helping You Stay Healthy - Mentally, Physically, and Financially

We know employees want different options to manage health matters for themselves and their families. As a company, we strive to provide high-quality health plans that meet these needs and are market competitive. 

Comprehensive Health Plans

Features of our medical coverage include access to a Custom Fitness Experience, Custom Member Wellness Center, and many more virtual experiences to help employees reach their individual mental and physical health goals.

Career Growth

Our approach is “What can we do to help you achieve your individual goals?” Correll works alongside its employees as a partner to help them get where they want to go.

We provide team members with:
+ In-House Training, Upskilling & Work-Life Balance
+ Establishing & Achieving Performance Milestones

Vacation, Sick & Holidays

We recognize the importance of rest and relaxation for our team members and provide generous time off for vacation, sick time, holidays, volunteerism, and more.