The Branch Manager will provide exceptional service for our customers, while maintaining a leadership role for the branch.

To succeed as a bank Branch Manager, you should have a professional appearance and a customer-focused attitude. You should be courteous, efficient, helpful, and accurate.

Bank Branch Manager Responsibilities:

Resolve complaints or account discrepancies and answer questions.
Originate consumer loans efficiently and accurately
Informing customers about bank products and services.
Open new accounts
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
Keeping a clean, organized work area and a professional appearance.
Handling currency, transactions, and confidential information in a responsible manner.
Using software to track bank information and generate reports.
Following all bank financial and security regulations and procedures.
Will supervise and coordinate activities of branch employees to ensure department efficiency and accuracy
Utilize all resources to create a fair and consistent schedule
Mentors/coaches all tellers to ensure they are fully trained on teller responsibilities
Perform any other duties as assigned

Bank Branch Manager Requirements:

High school diploma or equivalent.
Ability to pass a background and credit check.
Exceptional time management, communication, and customer service skills.
Basic math and computer skills.
High level of accountability, efficiency, and accuracy.
Previous bank branch manager or bank supervisory experience
Professional appearance and courteous manner.

Working Conditions/Physical Demands

Position operates in a professional office environment
Routine use of standard office equipment, i.e. computers, phones, photocopiers, calculators, and filing cabinets
Must be able to remain sedentary 50% of the time
Employee will occasionally move about inside the office to access file cabinets, office machinery, etc.