Posted 1d ago

Business Analyst

@ Orange County Fire Authority
Irvine, California, United States
$75k-$102k/yrOnsiteFull Time
Responsibilities:analyzing processes, coordinating projects, preparing reports
Requirements Summary:Bachelor's degree in Business Administration, Information Systems, or related; minimum 1 year analytical/project management experience; valid California Class C driver required; perform business analysis, project coordination, systems support, and reporting.
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Job Description

About the Department

The Orange County Fire Authority (OCFA) is currently recruiting to fill one (1) vacancy for the position of Business Analyst within our Property Management Division to support and enhance physical security infrastructure. This recruitment will be used to fill the current vacancy and establish an eligibility list for future vacancies.

CLASS SUMMARY

Incumbents are responsible for performing professional level analytical support to management in special projects and day-to-day operations, including analyzing, planning and coordinating business process improvements, strategic projects and studies, new program implementations, automation improvements and general business analytics.

DISTINGUISHING CHARACTERISTICS

The Business Analyst is the second level in a three level management analyst series. The Business Analyst is distinguished from the Management Assistant by its professional level analytical responsibilities. The Business Analyst is distinguished from the Management Analyst, which has management responsibilities.

Position Duties

(These duties are intended to be representative sample of the duties performed by the class.)

  • Performs project, system, policy and/or procedural analysis, which includes: conducting research; determining and raising pertinent issues; summarizing findings; presenting results; and, performing other related duties
  • Analyzes business environments; evaluates, develops, and documents emerging business practices, strategies and standards; analyzes and recommends business process improvements; conducts cost benefit analyses on proposed improvements and/or makes decisions regarding feasibility; prepares related reports, proposals and/or presentations
  • Performs needs assessment and recommends or develops systems improvements; defines and develops related end-user training requirements; prepares related documentation
  • Coordinates, plans and manages moderately complex projects related to strategic initiatives, business process improvements, program improvements or implementations, automation improvements
  • Leads, coordinates, plans and/or participates in/on a variety of meetings, committees, project teams and/or other related groups
  • May supervise the operations and project plan preparation and execution in assigned area of responsibility
  • Produces, processes and/or analyzes a variety of information, data and/or studies in assigned area of responsibility
  • Provides moderately complex level support in assigned area of responsibility
  • Communicates proficiently and effectively in English, both verbally and electronically (i.e. written documentation, reports, policies and procedures, presentations, e-mail)
  • Performs other duties of a similar nature or level

Position specific responsibilities may include, but are not limited to the following:

  • Analyzing and evaluating business processes and/or identifying and promoting alternative business practices
  • Analyzing system needs for automating business processes
  • Collecting, analyzing, summarizing data and documenting findings
  • Coordinating and leading intra-department, inter- department and/or inter-agency project teams and meetings
  • Preparing and conducting oral presentations
  • Developing and implementing department-wide programs
  • Preparing and evaluating requests for proposals and requests for quotes for services, products or equipment
  • Writing, negotiating, administering, budgeting, and monitoring leases, agreements, contracts, grants and/or other binding documents
  • Researching, preparing and monitoring financial documentation including budgets, project estimates, cost benefit analyses
  • Overseeing, administering and updating websites and other centralized documentation repositories
  • Developing performance standards and benchmarks; monitoring, researching and reporting actual performance
  • Developing policies and procedures in assigned area of responsibility
  • Researching and analyzing complex data related to current and future service delivery
  • Analyzing documents to identify potential impacts on the Authority

Examples of activities:

  • Monitor, evaluate and improve information quality and distribution
  • Coordinate projects and initiatives within OCFA Departments/Divisions or Sections, partner agencies and the general public; interact with a variety of customers including city staff, volunteer organizations, public safety agencies, home owners, business owners, architects, engineers, consultants, etc.
  • Serve as systems coordinator for various database systems, work management systems, reporting software and other software, as required within the assigned Department, Division or Section
  • Communicate and coordinate automation needs and implementation with Information Technology Section and software development vendors

Minimum Qualifications

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. 

EDUCATION (position requirements at entry):

  • Bachelor’s Degree in Business Administration, Information Systems, or related field.

EXPERIENCE (position requirements at entry):

  • Minimum of one (1) year of related analytical and/or project management experience

LICENSES AND CERTIFICATION (position requirements at entry):

  • Possession of a valid California Class C Driver License is  required at time of appointment.  This classification is subject to enrollment in the California DMV Pull Notice Program, which periodically provides Risk Management with the incumbent's Driver License record and status.

HIGHLY DESIRED QUALIFICATIONS:

  • Current experience with the Orange County Fire Authority or other municipal agency providing support and enhancement of physical security infrastructure

KNOWLEDGE (position requirements at entry)

Knowledge of:

  • Project management methods
  • Work management methods
  • Automation concepts, techniques and principles
  • Business process analysis and best practices
  • Business requirements development and analysis
  • Public administration concepts and theories
  • Financial analysis
  • Statistical analysis and theory
  • Communication strategies and techniques
  • Report writing techniques
  • Public relations principles
  • Basic budget administration principles
  • Principles and practices in assigned area of responsibility
  • Applicable Federal, State, and Local laws, rules, and regulations

SKILLS (position requirements at entry)

Skill in:

  • Prioritizing and assigning work
  • Handling multiple tasks simultaneously
  • Assisting in developing and implementing procedures
  • Monitoring budgets
  • Speaking in public
  • Analyzing a variety of data and/or information and making recommendations based on findings
  • Conducting research
  • Writing reports
  • Interpreting and applying program/project requirements
  • Managing projects
  • Using a computer and related software applications
  • Preparing and analyzing statistical data
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction

Other Qualifications

TENTATIVE SCHEDULE OF EVENTS

  • Last day to apply: Sunday, July 12, 2026 at 11:59PM
  • Oral Interview: Week of July 27, 2026
  • Selection Interview: Week of August 3, 2026
  • Expected Start Date: Week of August 24, 2026


Please note that the tentative schedule listed above may be modified to meet the needs of the Authority. 


CHANGE OF SCHEDULING / SELECTION PROCESS:

If there is a change in the scheduling or selection process, Human Resources will notify all affected candidates.


PHYSICAL REQUIREMENTS:

Positions in this class typically require: reaching, grasping, talking, hearing, seeing and repetitive motions.


WORKING CONDITIONS:

Incumbents may be subjected to changes in environmental conditions and may be required to travel outside the assigned work location.


NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the needs of the department.


PRE-HIRE REQUIREMENTS

Before an employee is hired, he/she must successfully complete pre-employment requirements including, but not limited to: fingerprinting and background check, reference check, DMV check, licensure/certification check, Oath of allegiance to the United States of America and the State of California, and proof of eligibility to work in the United States in accordance with Immigration and Reform Control Act of 1986. All job offers are contingent upon the successful completion of a pre-employment medical exam including a drug screen through the OCFA's designated physician.   


HOW TO APPLY FOR THIS POSITION

An applicant must submit, during the application filing period, an online application and attach any supplemental information as required in the job announcement which may include submitting responses to a supplemental questionnaire. Online resumes and other unsolicited materials may be attached but will not be considered in lieu of the required online application, unless otherwise specified in the job announcement. The OCFA reserves the right to limit the number of online applications when necessary. Applicants are responsible for maintaining/updating their contact information through the online application system.  


SELECTION PROCEDURES


INITIAL SELECTION REVIEW

Human Resources reviews all initial application materials to identify qualified applicants. Applicants meeting minimum qualifications will be invited to the first phase of the recruitment process. The OCFA reserves the right to refer only the better qualified applicants if the number of applicants is high. If the number of applicants is high, the review process may include a secondary screening (by a panel of job knowledge experts) of the applications and/or supplemental questionnaires in which the better qualified applicants are referred to the next phase of the recruitment process. Because recruitment processes vary, applicants are advised to thoroughly review the job announcement before submitting their online application materials.   


TESTING:

Testing for this position or any other position may include, but is not limited to the following: written exam, practical exam, panel interview, assessment center, oral presentation, project assignment, etc. If a revision is made to a testing component during a recruitment process, the assigned recruiter will notify by email all affected applicants. 


AMERICANS WITH DISABILITIES ACT (ADA) ACCOMMODATION

In accordance with the Americans with Disabilities Act, anyone who needs an ADA accommodation for the purposes of employment testing should contact Julie Kwak, Human Resources II Analyst at (714) 573-6828 or [email protected] at least 72 hours prior to any portion of the examination process. 


RECRUITMENT/SELECTION PROCESS AND REQUIREMENTS

All recruitment/selection process and requirements will be held in accordance with the OCFA's Merit and Selection Rules, which are available for review at www.ocfa.org


ELIGIBLE LIST

Placement on the Eligible List will be established based on successful completion of all recruitment process components. The Eligible List will remain in effect for a period of one (1) year from the date of establishment or until all names on the list are exhausted. The Eligible List may be extended or abolished at the discretion of the Assistant Chief of Human Resources.


WITHDRAWING FROM RECRUITMENT PROCESS

If an applicant chooses to withdraw from this recruitment process, he/she is required to submit an email notification to Julie Kwak, Human Resources Analyst II at [email protected] requesting a withdrawal from the process. The email to the recruiter must include the applicant's current phone number. 


QUESTIONS

All questions regarding this position should be directed to Julie Kwak, Human Resources Analyst II at (714) 573-6828 or [email protected]


NOTE

The provisions of this publication do not constitute an express or implied contract. Any provision in this publication may be modified or revoked without notice.

Equal Opportunity Employer

The Orange County Fire Authority is an Equal Employment Opportunity Employer. 

Benefits




Orange County Employees Association (OCEA) Representation

This classification is represented by the OCEA. Please visit the Orange County Employees' Association for additional information.
 
 Base Salary Adjustments:

  • 2.54% base salary adjustment effective 5/1/26


Merit Salary Increases
Employees are eligible for a merit salary increase (1 to 4 steps) at their six-month review date, and annually thereafter based upon work performance until step 12 of the salary range is reached.
 
Medical Benefit
Employees have a choice of medical plans under the CalPERS Health Benefits Program and the Authority contributes towards the cost of health premiums as follows:

  • 100% of cost for employee only premium; or
  • 75% of cost for dependent/family premium

The enrollment period for a new employee is sixty (60) days from the date of employment. The effective date of coverage will begin on the first day of the month following submission of the CalPERS Health Benefit Plan Enrollment Form.
 
Medical Opt-Out: Effective January 1, 2025, employees who submit sufficient proof of alternate group health insurance may waive coverage and receive the following in bi-monthly taxable cash:

  • Full-Time Employees: $340.91 per pay period (24 pay periods)
  • Part-Time Employees: $170.46 per pay period (24 pay periods)

Medical Opt-Out: Effective January 1, 2026, employees who submit sufficient proof of alternate group health insurance may waive coverage and receive the following in bi-monthly taxable cash:

  • Full-Time Employees: $386.27 per pay period (24 pay periods)
  • Part-Time Employees: $193.14 per pay period (24 pay periods)

Please visit CalPERS for more information regarding the various plans offered under the CalPERS Health Benefits Program, as well as the current premium rates.
 
OCEA Health & Welfare Benefits Plan
The OCFA contributes to the OCEA Health & Welfare Trust which provides for the following dental, vision, disability insurance, and life insurance for all employees in regular or limited-term positions represented by OCEA, regardless of membership status. With a union membership, employees have the option to purchase additional insurance available through the OCEA. Please visit the Health & Welfare Trust webpage for additional information.
 
Retirement
All regular OCFA employees are members of the Orange County Employees Retirement System (OCERS) - a defined benefit retirement program. Employees are enrolled in one of the following retirement formulas based on date of hire.
 
Legacy General Members: Employees hired on or after December 1, 2012, who establish reciprocity with OCERS are enrolled in the 2% at age 55 retirement formula (Plan N).  Employees pays their maximum employee contribution based on age of entry into OCERS (or reciprocal retirement system), including any increases to the maximum employee contribution as calculated by OCERS.  The compensation limit for Legacy members in 2025 is $350,000.
 
New General Members (PEPRA): Employees hired on or after January 1, 2013, without reciprocity are enrolled in the 2.5% at age 67 retirement formula (Plan U). Employees contribute 50% of the normal retirement cost toward the employee's retirement contribution but no higher than their maximum employee contribution (based on age of entry into OCERS). The compensation limit for PEPRA members in 2025 is $186,096 (non-Social Security participants).
 
For more information about OCERS retirement, please visit OCERS.
 
Deferred Compensation
Employees in regular or limited-term positions may voluntarily participate in the Authority's deferred compensation plan.  This plan is provided by Nationwide Retirement Services and allows for pre- and post-tax deferrals.
 
Retiree Health Reimbursement Arrangement
General Unit members hired on/after January 1, 2007, are enrolled in a defined contribution retiree health reimbursement arrangement to which they contribute 4.0% of base salary.
 
Social Security
Orange County Fire Authority employees are not covered under the provisions of Federal Social Security (OASDI); therefore, they are not required to contribute 6.2% of salary towards Social Security.
 
Medicare
 Employees contribute 1.45% to Medicare.  Employees whose wages exceed $200,000 in a calendar year shall contribute an additional 0.9%.
 
Educational Incentive Pay
 
 Employees with college-level semester units, a bachelor's degree, or completion of an approved course from the Universal Technical Institute (UTI) or equivalent, are eligible for educational incentive pay as follows:

  • 60+ units or UTI course = 2.5% of base salary per month; or
  • 90+ units = 3% of base salary per month; or
  • Bachelor's degree = 5.5% of base salary per month

The maximum educational incentive pay an employee may receive is 5.5% of base salary.
 
Other Specialty Pays / Reimbursements
Employees under special classifications or assignments, or who possess specialized skills/training/certification, may be eligible for other specialty pays. Please refer to the OCEA MOU for further details.
 
Tuition Reimbursement
Tuition reimbursement is $2,000 per fiscal year to cover certain expenses associated with academic pursuits.
 
Vacation
Vacation accrual is based on hours of completed continuous service (regular hours) exclusive of overtime:

  • Upon employment and up to 3 years, up to 80 hours per year
  • After 3 years, but less than 10 years, up to 120 hours per year
  • After 10 years, up to 160 hours per year

Holidays
Employees in the General Unit observe 13 holidays within the calendar year:

  • New Year's Day
  • Martin Luther King Jr.'s Birthday
  • Lincoln's Birthday
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Indigenous Peoples' Day
  • Veteran's Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

Full-time ten (10) hour, nine (9) hour, and eight (8) hour workday employees receive holiday pay for the number of hours they are regularly scheduled to work. When a holiday occurs on the employee's day off, the employee receives eight (8) hours of holiday pay or eight (8) hours of compensatory time. Full-time twenty-four (24) hour, thirteen (13) hour, and twelve (12) hour workday employees receive nine (9) hours of holiday pay or nine (9) hours of compensatory time.

Sick Leave
Sick leave is accumulated from year-to-year and accrues as follows:

  • Upon employment, up to 72 hours per year
  • After 3 years, up 96 hours per year

At retirement, employees receive a payoff of their sick leave based on their years of full-time continuous service.
 
Paid Annual Leave (PAL)
After completion of new probation, a full-time employee will be eligible to take up to thirty-six (36) hours of paid time off each year, in addition to his/her accrued time [Part-time employees are eligible for eighteen (18) hours].  PAL is awarded on the first day of pay period 1 of the subsequent year and every year thereafter. PAL cannot be cashed out and must be used by the last day of pay period 26 within the calendar year it is earned.
 
Uniforms
 The Authority provides uniforms to employees in designated positions.
 
Flexible Spending Accounts (FSAs): 
The OCFA offers regular, limited-term, and probationary employees both a Medical and Dependent Care Flexible Spending Accounts (FSAs), which allows you to contribute pre-tax dollars into an account that can be used throughout the year on qualified medical or dependent care expenses. Participants pay fewer taxes and take home more money. 
 
Behavioral Health and Wellness
OCFA offers a variety of behavioral health and wellness services to our employees and their dependents, including access to the OCFA Peer Support Team Members, OCFA Chaplains, and the Counseling Team International (TCTI). TCTI provides behavioral health and wellness services to public safety agency employees and their eligible family members with confidential professional assistance. Support services include, but are not limited to, the following types of situations: marital and family problems, stress/burnout, anger management, separation/divorce, child/adolescent issues, depression, and critical incident/trauma.  TCTI also offers life care resource assistance for childcare, adoption, elderly and senior care, and financial information.
 
Pet Discount Program
OCFA has partnered with United Pet Care to offer a pet healthcare program.  This program helps employees reduce the cost of escalating veterinary bills at an affordable rate.  All pets are eligible regardless of their age or medical condition.
 
Benevolent Association
Employees have the option to join OCFA’s Benevolent Association which was created to "Take Care of Their Own". Included in your $8.00 per pay period cost is $10,000 Member Death Benefit, $4,000 Dependent Death Benefit, $32,500 Annual Scholarships for Members and Dependents., Hardship Grants/Loans, Annual Picnic for Members, Holiday Ball, Retiree Tribute. In addition, Discount Offers- Recreation/Amusement Parks, fitness 19 & 24-Hour Fit. gym membership. Discount Movie Tickets, Angel Baseball Games with Tailgate Party, etc.). In addition, membership allows access to very good supplemental insurances of many type, including Long Term Disability, Long Term Care, Various AFLAC (ICU, Cancer, Accident Inj., CSFA membership, Living Trusts & more. The Family Auxiliary and KIDS Fund (provides monetary assistance only to kids of members), both operate under the Benevolent Assoc. Visit the OCFA Benevolent Association Website for more information or you can watch OCFA Benevolent Association Overview

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Updated: 09/2025

 
This benefit summary is intended to provide an easy way for current and prospective employees to access fringe benefit information, including voluntary options. This summary is intended to be accurate, but it is not an official plan document, and has no legal or binding effect as an expressed or implied contract, or otherwise, and does not alter or amend any provision of the Memoranda of Understanding, Personnel and Salary Resolution, retirement contract, insurance policy contract, or any other official document of the Orange County Fire Authority, including Standard Operating Procedures and General Orders. All insurance benefits described in the summary are subject to the terms and limitations of the Orange County Fire Authority's insurance contracts with individual insurance providers. Should you have any questions pertaining to information in this summary, please contact the Human Resources Department at (714) 573-6800.
 


Supplemental Questions







01
The Orange County Fire Authority uses e-mail to notify applicants of important information relating to the status and processing of applications. We do so as part of our ongoing efforts to increase efficiency, conserve resources, and minimize delays and costs. Therefore, as an applicant, please ensure that the e-mail address you provide is current, secure, and readily accessible to you. We recommend that you do not share e-mail addresses with other individuals who may inadvertently delete important communications sent to you. Spam or other filters should be adjusted to accept e-mails from ocfa.org and governmentjobs.com. Please read each e-mail notice carefully and in a timely manner. Follow further instructions, if any.

Please acknowledge that I have read, understand, and agree to the above.


  • Yes
  • No



02
Are you a current Orange County Fire Authority employee?

  • Yes
  • No



03
Please indicate the highest level of education you have completed. Please note: The education portion of your application MUST indicate your level of education completed including name of school(s), dates of attendance, and degree obtained, if applicable.

  • Less than high school diploma or GED
  • High School diploma or GED
  • Some college credits completed
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or Higher



04
If you possess a Bachelor’s degree or higher, please list the major of completion. If you do not possess a Bachelor’s degree or higher, please write "N/A".




    05
    Please select your years of analytical and/or project management experience. Please note: All related experience MUST be detailed in the employment section of your application.

    • I do not possess any analytical and/or project management experience
    • Less than one (1) year of analytical and/or project management experience
    • More than 1 but less than three (3) years of analytical and/or project experience
    • More than 3 but less than five (5) years of analytical and/or project experience
    • More than 5 years of analytical and/or project experience



    06
    Provide an example of a special project where you provided professional level analytical support. Please be sure to include the name of the agency where you provided professional level analytical support. If you have not provided professional level analytical support, please write “N/A”.




      07
      Provide an example of working with internal reporting programs, extracting relevant information, and preparing reports. Please be sure to include the name of the agency where you worked with internal reporting programs, extracting relevant information, and preparing reports. If you have not worked with internal reporting programs, extracting relevant information, and preparing reports, please write “N/A”.




        08
        Provide an example of your experience providing support and enhancement of physical security infrastructure. Please provide the dates of experience and name of the agency. If you do not have experience providing support and enhancement of physical security infrastructure, please write “N/A.”




          09
          Please select the type of government agency you have been employed with. If you do not possess government experience, please select "N/A". Please note that all experience must be detailed in the job duties section of your electronic application.

          • City
          • County
          • Public Education
          • Special District/Authority
          • Tribal
          • State
          • Federal
          • Other
          • N/A



          Required Question



          Agency Information

          Employer
          Orange County Fire Authority
          Address

          1 Fire Authority Road








          Irvine, California, 92602
          Phone
          (714) 573-6800
          Website

          http://www.ocfa.org