About the Department

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us 

The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

As part of the State of Colorado, DOR offers a competitive benefits package to permanent employees:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans

• Medical, Dental, and Vision insurance coverage

• Automatic Short-Term and Optional Long-Term Disability Coverage

• Life and AD&D Insurance

• Flexible Spending Accounts (FSAs)

• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)

• 11 Paid Holidays Annually and Accrued Annual and Sick Leave

• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

Position Duties

The Colorado Department of Revenue (CDOR) is seeking a Business Analyst III to join the Innovation, Strategy, and Delivery (ISD) Division within the Application Management Team. This role serves as a critical interface between DOR business units, vendor-based development teams, and developers from the Office of Information Technology (OIT) to design, implement, and support platforms and solutions that meet stakeholder needs.  

Operating in a remote work environment, the Business Analyst III will solve a range of straightforward problems using standard procedures and Agile methodology to analyze user requirements, document processes, manage user acceptance testing, and review system issues. The ideal candidate will help implement business solutions across numerous workgroups to ensure deliverable quality, timely execution, and the achievement of overall organizational goals.

• Elicit and Gather Requirements: Conduct open-ended discussions, brainstorming sessions, and prototyping to gather user and business requirements.  

• Translate Requirements: Articulate business requirements from user interviews and workshops, converting them into technical requirements for developers.  

• Manage Project Scope: Continuously evaluate and communicate scope and systems requirements to maintain system processes and limit scope creep.  

• Implement Agile Processes: Utilize the Agile Software Development process for requirement gathering, application development, and iterations.  

• Develop Project Plans: Identify stakeholders, develop management and project plans, and monitor deliverables to ensure timely project completion.  

• Create Quality Assurance Plans: Review, implement, and assist in the design of Test Plans and Test Cases based on user and functional requirement specifications.  

• Execute Testing: Develop and execute detailed unit, user acceptance, and regression test plans and test cases based on business requirements and acceptance criteria.  

• Document Defects: Review reported system issues, determine if they are technical defects or training issues, and document defect reports accordingly.  

• Foster Customer Relationships: Act as a liaison between business partners, managers, executives, and outside vendors to support relevant systems and promote transparency.  

• Communicate Progress: Produce reports, timelines, and graphics to deliver regular status updates and communicate expectations and progress to leadership and stakeholders

Minimum Qualifications

Residency Requirement:

Minimum Qualifications:

Experience Only:

Six (6) years of progressive professional experience in business analysis, or other experience directly related to the work assigned to this position, which must include at least one of the following as part of the six (6) years.

• At least 1 year working with the Colorado DRIVES application in a State or County position --or--

• At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--

• At least 1 year working with the Colorado DRIVES application as a State or County trainer

OR

Bachelor's degree from an accredited institution in business administration, public administration, computer science, information systems, or a closely related field.

AND

Two (2) years of progressive professional experience in business analysis, or directly related experience which at least one (1) year within the two (2) years of required experience  in a position working with the Colorado DRIVES application in one of the following ways:

• At least 1 year working with the Colorado DRIVES application in a State or County position --or--

• At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--

• At least 1 year working with the Colorado DRIVES application as a State or County trainer

Substitutions: Additional appropriate experience may substitute for the degree requirement on a year-for-year basis.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

The ideal candidate will possess the following skills:

• Additional years of:

  • Colorado DRIVES application usage experience

  • Colorado DRIVES application technical support experience

  • Colorado DRIVES application training support experience

  • State of Colorado or Colorado County experience, preferably Motor Vehicle / Driver Services

• Additional years of demonstrated experience with:

  • Software Development requirements elicitation 

  • Agile User Story development and refinement including story splitting

  • Development feature, timeline, and scope negotiations

  • Meeting facilitation with large groups of diverse stakeholders

  • Testing enterprise applications

  • Training enterprise applications

  • Bug tracking and management

  • Documentation of As-Is and To-Be business processes

  • Vendor, Team, and Stakeholder relationship management

  • Leading, Collaborating and Supporting projects and strategic initiatives with tight time timelines and budgets

• Knowledge of Colorado statute, rule, and law and how each impacts software development requirements

• Agile, Scrum, or Business Analyst Certification

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. 

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. 

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: 

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. 

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter 

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. 

• Information must be accurate, including dates of employment.  If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email.  Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

Other Qualifications

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, [email protected].

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people.  We strongly encourage candidates from all backgrounds and abilities to apply.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. 

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

01

CDOR - I am a Colorado Resident and have a Colorado address and Colorado State issued Driver License, CO State issued ID, or other proof of residence (as outlined in the FAQ section) at the time of application

• Yes
• No

02

CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

03

CDOR (Remote) & Out-of-State Policy: By clicking "Yes" below, I am certifying that I understand that this position is designated as a remote work position. This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position.
Although it is designated as remote, the position is part of the State classified personnel system and requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13. Furthermore, I understand that employees are required to be physically present in the state of Colorado every day they perform work. Any work performed out of state is strictly limited, requires a formal work plan, and must be approved in advance. Probationary employees are ineligible to work out of state.

• Yes
• No

04

CDOR (Salary Range) - The salary range for this position is $59,940- $62,436 annually. Although the salary range for this position is provided, appointments are typically made at or near the range minimum. Are you still interested in this position? Marking "no" will result in removal from consideration.

As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

• Yes
• No

05

CDOR - Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

06

Outline your experience using or supporting the Colorado DRIVES application. Your response should include the role(s), your time in position, and area(s) of expertise.

07

Outline any experience eliciting and documenting software development requirements for enterprise applications. Your response must include a description of the application you captured requirements for, how long you were responsible for gathering development requirements, and the specific application(s) used to document the development requirements.

08

Outline any experience facilitating requirements gathering sessions or project delivery initiatives focused on software development for enterprise applications. Your response must include the type of sessions you have facilitated, the role(s) you have fulfilled during those sessions, and the SDLC methodology that you were following during the facilitated session.

09

Outline any experience performing unit testing, development verification testing, and/or user acceptance testing of enterprise software applications. Your response must include your specific testing role(s) and the application(s) used to document your tests, perform tests, document test results, and track and manage bugs.

10

Outline any experience you have working in an Agile Development team. Your response must include the specific role(s) you held as part of that team and the time in position.

11

What Business Analyst, Agile, or Scrum certifications have you obtained?

Required Question

Agency Information

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title






Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/