Bachelors degree in Computer Science, Information Systems, Business Administration, or a related field. 8+  years of experience as a Business Analyst, preferably in a technical environment. Strong understanding of system integration, APIs, databases, and basic programming concepts. Proficient in tools such as JIRA, Confluence, Microsoft Excel, Visio, Lucidchart, or equivalent. Experience with Agile/Scrum methodologies. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Gather, document, and analyze business requirements and translate them into functional and technical specifications Collaborate with product owners, business stakeholders, and engineering teams to ensure alignment of solutions with business goals. Work with QA teams to define test cases and ensure quality delivery through user acceptance testing (UAT). Perform gap analysis, impact analysis, and risk assessments for proposed changes and enhancements. Act as a liaison between business units and technical teams throughout the software development life cycle (SDLC).