Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Student Services at Simon Fraser University is a large and diverse organization comprised of multiple departments working towards the common goals of strategic enrolment management, holistic student development and well-being, academic growth and success, co-curricular learning, and many other critical services and resources supporting individual SFU students along their educational journey. Dedicated to an inclusive and accessible approach to understanding its ever-changing student community, Student Services is proactive and responsive to the needs of SFU students and determined to meet its students where they’re at with innovative and student-centric initiatives.
About the Role
The Business & Policy Analyst participates in all phases of analysis involving complex business requirements for student-related enterprise systems and programs. The position consults and collaborates with users and business stakeholders within the AVP Students and International portfolio, the Faculties, and other service units across the institution to lead projects, analyze business needs, develop policy and document business processes. The Business & Policy Analyst facilitates large-scale projects, business requirement gathering and process description reviews from internal and external stakeholders, involving complex task and workflow analyses; writes business processes and related functional specifications; plays a key role in re-engineering business practices; analyzes and provides guidance and recommendations to appropriate stakeholders for policy changes; designs and helps to implement change management plans; develops and coordinates functional testing and UAT (user acceptance testing) and, facilitates, coordinates, and monitors the automation of business processes. The role provides quantitative and qualitative information analysis and reporting to support strategic, policy and operational decision-making by the University's senior administration, including the provision of student enrollment data required to meet the annual undergraduate enrollment plan.
Qualifications
Bachelor's degree in a quantitative science such as Computing Science, Statistics, or a related discipline, or in Business Administration, with three years related experience in data and/or business analysis; or an equivalent combination of education, training, and experience.
- Good knowledge of enterprise level student information systems and student services business functions (e.g., PeopleSoft, Salesforce).
- Excellent knowledge of manual to automated business process and work-flow redesign.
- Excellent communication skills (oral, written, and presentation) with the ability to build relationships and maintain rapport with stakeholders.
- Excellent analytical reasoning, problem-solving, and conflict-resolution skills.
- Ability to lead collaborative projects.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):
- An additional 7% pay in lieu of benefits & 8% vacation pay
- Employer paid extended health & dental plans
- Professional development funds (minimum contract period of 1 year)
- Hybrid-work program for eligible positions
Additional Information
The assignment end date is May 31, 2027.
Please include your cover letter and resume in one attachment.
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact [email protected].