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Posted 4d ago

Business Operations Director

@ CoBank
View All Jobs
Greenwood Village, Colorado, United States
$133k-$300k/yrHybridFull Time
Responsibilities:driving initiatives, managing programs, developing strategy
Requirements Summary:Bachelor's required (MBA preferred). 12+ years progressive operations experience in banking/financial services with 8+ years leading strategic initiatives. Experience with budgeting, forecasting, data analysis, project leadership, and regulated environments. Must be authorized to work in the U.S.
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Job Description

The Business Operations Director is a development role which is accountable for supporting organizational productivity and strategic alignment with focused support of the President and Chief Banking Officer. Under guidance of the President and Chief Banking Officer, this role will drive the execution of key initiatives, manage program delivery, develop, maintain and leverage critical relationships within CoBank, the Farm Credit System (FCS) and other stakeholders to help implement the division's strategic initiatives. The Business Operations Director is a role for candidates with demonstrated leadership capability, a strong background in business management, track record of cross-functional collaboration, and a capacity for career growth. The role provides exposure to enterprise-level priorities and cross-functional work, requiring sound judgment, strategic design, strong execution, thought leadership, and the ability to influence across stakeholders. The role is designed to broaden perspective and experience to accelerate development through varied and complex responsibilities, offering the opportunity to make a lasting impact on the organization's strategic direction.


Benefits

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best!

 

Benefits Offered by CoBank

  • Careers with a purpose
  • Time-Off Packages, 20 days of vacation, 10 paid sick days and 11 paid holidays
  • Competitive Compensation & Incentive
  • Hybrid work model: flexible arrangements for most positions
  • Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
  • Robust associate training and development with CoBank University
  • Tuition reimbursement for higher education
  • Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match
  • Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
  • Associate Resource Groups: creating a culture of respect and inclusion
  • Recognize a fellow associate through our GEM awards

 


Essential Functions

  • Coordinates and drives strategic business initiatives from development through successful execution under the guidance and direction of the President and Chief Banking Officer (CBO).
  • Facilitates the development, prioritization, and execution of the division’s short and long term strategic plans.
  • Participates with the President, CBO, and senior leadership team in strategic planning, policy development, and decision-making. Owns execution roadmaps for the bank’s 10-Year Strategic Priorities. Facilitates discussions, summarizes and develops actions from leadership meetings.
  • Serves as the liaison between the banking leadership team and other executives, divisions, and stakeholders, ensuring clear, consistent communication and collaborative decision-making across the institution.
  • Ensure timely and effective completion of projects and priorities for the President and CBO. Represent the President, CBO, and bank leadership team in select meetings and forums, with delegated decision-making authority as appropriate, including annual budget planning and forecasting.
  • Develops complex forecasting models, budgets, resource allocation and plans for projects. Secures required resources and uses formal processes and tools to manage resources, budgets, risks and changes.
  • Researches and recommends new and revised policies and strategies to enhance organizational effectiveness.
  • Creates, improves, and maintains systems and processes to streamline operations and to align strategies, priorities, and goals across the institution. Introduces disruptive ideas to the company's operations. Develops and rationalizes solutions, researching, designing, testing, and implementing innovative ideas.
  • Builds and develops positive and trusting relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with President, CBO, and executives on special projects.
  • Co-leads the customer engagement survey execution and translates results into new strategies, activities, and engagement goals for the businesses.
  • Supports President and CBO leadership teams in effort to strengthen team cohesion, alignment, communication, and strategic execution.
  • Coordinates Banking Team representation in various internal communications activities including: CBO All Hands Meetings, The Source platform, CBO Leadership Meetings, EL Meetings, and Board Meetings, as well as other CoBank-hosted industry meetings.
  • Liaison with TDI and Experience/Product leadership, including significant interface with the Transformation Management Office. Initial focus includes technology roadmap and bridging priorities.
  • Works with, and may direct a portion of the work of, the Business Support Specialists.
  • Any other responsibilities as assigned by the President and Chief Banking Officer.

Education

  • Bachelor's Degree required
  • Master's Degree in Business Administration or similar field preferred

Work Experience

  • 12 years of progressive experience in business operations, operational strategy, or enterprise operations within banking, financial services, or regulated financial environments required
  • 8 years of experience planning and leading strategic initiatives enterprise-wide, spearheading multi-disciplinary operational teams required
  • Prior Experience operating within highly regulated environments required
  • Prior Experience with financial planning, business process optimization, and risk management required
  • Prior Experience within CoBank and the Farm Credit System required
  • Strategic Data Analysis: Demonstrated expertise in leveraging data analytics to inform business decisions, drive operational improvements, and support strategic objectives.
  • Comprehensive Budget Management: Proven ability to develop, oversee, and optimize budgets, ensuring fiscal responsibility and alignment with organizational goals.
  • Project Leadership: Successful track record in coordinating complex projects across multiple departments, ensuring timely delivery and achievement of key milestones. Proven track record of designing, optimizing, and scaling business processes across complex organizations.
  • Innovative Problem-Solving: Agile business mindset with a focus on developing creative, scalable solutions to operational challenges and process inefficiencies.
  • Communication: Outstanding written and verbal communication skills, enabling clear articulation of information, direction, and strategy to diverse audiences. Demonstrated expertise partnering with executive leadership to translate strategy into operational execution.
  • Advanced Time and Resource Management: Exemplary organizational and planning skills, with the ability to prioritize initiatives, manage competing deadlines, and allocate resources efficiently.
  • Analytical Acumen and Intellectual Curiosity: Strong analytical and critical thinking skills, meticulous attention to detail, and a continuous drive for learning and improvement. Experience executing and operating with ambiguity.
  • Influence and Change Leadership: Established ability to influence outcomes, drive cross-functional collaboration, and lead organizational change initiatives.
  • Operational Reporting and Transparency: Expertise in developing and delivering comprehensive project and operational reports, with a focus on interdepartmental communication and transparency.
  • Technical expertise and a broad understanding of CoBank's divisions and business units, as well as knowledge of the customer base.

About CoBank

The typical base pay range for this role is between $133,100 - $300,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.

 

CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.

 

REASONABLE ACCOMMODATION

We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing [email protected]. Include your contact information and specific details about your requested accommodation.

 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

 

CoBank is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.