Business Operations Manager (People & Administration)
Salary: $75,000 - $90,000
Location: Roanoke, VA
About the Role
We are seeking a highly organized, self-directed professional to oversee the day-to-day people operations and administrative functions of our growing dental organization.
This role is ideal for someone who enjoys building processes, managing systems, solving problems, and helping an organization run more effectively. While experience in HR is valuable, we are more interested in finding a sharp, resourceful person who takes ownership, learns quickly, and follows through.
The right candidate does not need to have done every aspect of the job before. We are looking for someone who can figure things out, improve processes, and become a trusted operational partner within the organization.
About Us
Henritze Dental Group supports multiple dental practices throughout Virginia. Our central support team provides payroll, benefits administration, recruiting support, reporting, compliance, and operational services to our locations.
What You'll Do
Own Our People Systems
- Serve as primary administrator for UKG Ready
- Maintain employee records and organizational data
- Manage employee onboarding, status changes, and offboarding
- Develop and maintain reports and workforce metrics
- Identify opportunities to improve workflows and automation
Manage Payroll and Benefits Administration
- Coordinate payroll processing and related employee data
- Administer employee benefit programs
- Assist employees with payroll and benefits questions
- Work with vendors and benefit providers to resolve issues
- Support annual open enrollment activities
Support Recruiting and Onboarding
- Coordinate hiring and onboarding activities
- Manage job postings and applicant workflows
- Ensure completion of required hiring documentation
- Create a positive and organized new hire experience
Maintain Compliance and Documentation
- Manage employee files and records
- Coordinate leave administration and related documentation
- Support employment law and policy compliance
- Assist with audits and reporting requirements
Improve Operations
- Create and document processes
- Identify inefficiencies and implement solutions
- Support managers with administrative and employee-related needs
- Take ownership of projects and drive them to completion
What We're Looking For
Required
- Strong organizational and problem-solving skills
- Ability to work independently with minimal supervision
- Exceptional attention to detail
- Comfort learning new systems and technology
- Strong written and verbal communication skills
- Ability to manage multiple priorities simultaneously
Preferred
- Experience with payroll, benefits, HR, operations, administration, project management, or office management
- Experience with HRIS systems such as UKG Ready, BambooHR, ADP, Paylocity, Paycom, or similar platforms
- Experience in healthcare, dental, medical, or other multi-location organizations
- Strong Excel and reporting skills
Success in This Role
The person who succeeds in this role is someone who naturally takes ownership. They don't wait for instructions on every task. They identify issues, ask good questions, develop solutions, and make things better.
We value judgment, initiative, follow-through, and the ability to learn more than we value a specific HR title or certification.
If you're the person others rely on to get things done and figure things out, we'd like to talk with you.