HiringCafe
Posted 1mo ago

Call Center Customer Service Representative

@ UW Health
View All Jobs
Rockford, Illinois, United States
HybridFull Time
Responsibilities:Answering calls, Assisting customers
Requirements Summary:1 year experience in a call center environment; medical clinic or hospitality preferred. Previous receptionist or customer service experience preferred.
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Job Description

Work Schedule: 

100% FTE, Monday-Friday 8:00am-5:00pm, this is a hybrid position. 

Additional components of compensation may include:

Evening, night, and weekend shift differential

Overtime

On-call pay

At UW Health in northern Illinois, you will have:

•    Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance

•    Annual wellness reimbursement

•    Opportunity for on-site day care through UW Health Kids

•    Tuition reimbursement for career advancement--ask about our fully funded programs!

•    Abundant career growth opportunities to nurture professional development

•    Strong shared governance structure

•    Commitment to employee voice
 

Qualifications
 
Work Experience
  • 1 year Experience in a call center environment; medical clinic or hospitality. Preferred
  • Previous receptionist or customer service experience. Preferred
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.