The Care Coordinator provides advocacy, coordination, and continuity of evidence-based care for individuals and families through assistance housing first, client in-home visits, connection to outpatient and primary care services, application completions for subsidiaries, and prevention care. Services are rendered through a collaborative process of triage, assessment, planning, and communication. Participates as a member of a multidisciplinary treatment team. Reports to the unit/department supervisor.
JOB BENEFITS
- Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching
- Non-Profit Organization Student Loan Forgiveness
- Company Discount Program
- Compensation of pay commensurate with education level
QUALIFICATIONS
Bachelor's degree in a Human Services-related discipline and at least 1 year of experience in the mental health field. Ability to read, analyze, and interpret clinical records, procedures, or governmental regulations. Ability to write reports and document clinical activities and effectively communicate verbally with, provide information to, and respond to questions from managers, patients, service providers, managed care entities, family members, and other stakeholders. Must have a valid Florida Driver's License, valid insurance and reliable transportation for client visits.
FUNCTIONAL RESPONSIBILITIES
- Completion of thorough assessments and coordination of community resources based on patient needs as per program requirements.
- Complete all clinical and administrative documentation based on established timelines as per program requirements.
- Communicate effectively and maintain cooperative relationships with internal and external resources.
- Develop service plans, treatment plans, and/or aftercare plans with clear goals and objectives as per program requirements
- Maintain efficient workflow management and organization as per program requirements.
- Maintain proficient quality of clinical documentation as per program requirements.
- Other duties as assigned or needed as per program requirements.
PHYSICAL DEMANDS
Abilities in reaching, bending, talking, sitting, carrying, standing, grasping, fine hand coordination, the ability to hear, the ability to read and write, and the ability to remain calm under stress. Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. Must be capable of lifting 50 pounds of dead weight alone. May be required to complete standing presentations.
WORK ENVIRONMENT
High-paced, collaborative team performance with the emphasis on critical thinking and decision-making with guidance from the program supervisor/manager. Climate-controlled office environments with frequent exposure to clients. Some programs may require traveling within Hillsborough County via personal vehicle or agency vehicle to facilitate in-home client services in a variety of socioeconomic neighborhoods.
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