- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Employment Type: Full-Time
- Coordinate client services and ensure exceptional customer experiences.
- Manage caregiver scheduling and respond to staffing changes.
- Serve as the primary point of contact for clients, families, and caregivers.
- Assist with caregiver onboarding, orientation, and training coordination.
- Audit caregiver credentials and maintain compliance with California Home Care requirements.
- Maintain accurate client and caregiver records using WellSky and other agency systems.
- Monitor client satisfaction and help resolve service concerns.
- Collaborate with Recruiting, HR, and Operations to ensure seamless service delivery.
- Support continuous process improvements and contribute to a positive team culture.
- High school diploma or equivalent required; college coursework in Healthcare Administration, Business, or a related field is a plus.
- At least 2 years of experience in home care, healthcare, scheduling, care coordination, staffing, or a similar role.
- Strong organizational, communication, and problem-solving skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience with WellSky or other home care software is a plus.
- Proficiency with Microsoft Office and Google Workspace.
- A compassionate, client-focused mindset with excellent attention to detail.
- Experience with AI productivity tools (ChatGPT, Microsoft Copilot, Google Gemini, etc.).
- Experience with CRM or project management platforms (Slack, Trello, Asana, ClickUp, etc.).
- Active California Home Care Aide (HCA) registration.
- Bilingual skills (Spanish, Tagalog, Cantonese, Mandarin, or other languages commonly spoken by our clients).
- Competitive pay
- Performance-based bonus opportunities
- Medical, Dental & Vision Insurance
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement plan (eligibility applies)
- Opportunities for professional growth and development
- Supportive, collaborative, and mission-driven team
Compensation: $50,000.00 - $55,000.00 per year
Are you looking for a rewarding career in the healthcare industry? Look no further than Qualicare Home Care, a leading provider of compassionate and personalized care services. As a Great Place to Work certified organization with an impressive 90% approval rating, we pride ourselves on creating a supportive and fulfilling work environment for our dedicated team members.
At Qualicare Home Care, we understand that our employees are the heart and soul of our organization. That's why we strive to cultivate a culture of respect, collaboration, and growth, where your skills and contributions are valued and recognized. We believe that by investing in our employees' well-being and professional development, we can provide the highest quality care to our clients.
As a member of our team, you'll have the opportunity to make a meaningful difference in the lives of individuals and families in need. Whether it's assisting with daily activities, providing companionship, or delivering specialized healthcare services, your role as a caregiver will be vital in improving the quality of life for those we serve.
If you're passionate about providing exceptional care and want to be part of a trusted organization that prioritizes employee satisfaction, Qualicare Home Care is the perfect place for you. Join our team and experience the fulfillment that comes from making a positive impact every day. Apply now and embark on a rewarding career with us.
Why Should You Join Qualicare?
Joining Qualicare Home Care means joining a dynamic and inclusive community. We foster a strong sense of teamwork and offer ongoing support, training, and mentorship to help you excel in your role. Our commitment to work-life balance ensures that you have the flexibility and stability you need to thrive both personally and professionally.
In addition to competitive compensation and benefits, we offer a range of employee perks and recognition programs to celebrate your achievements. We believe that a happy and engaged workforce leads to better outcomes for everyone involved.