Posted 14h ago

Career Navigator

@ Goodwill Industries of Michiana
South Bend, Indiana, United States
$44k/yrOnsiteFull Time
Responsibilities:managing cases, documenting services, building partnerships
Requirements Summary:Valid driver’s license, 1+ years relevant experience in workforce development/case management, strong written/verbal skills, associate or bachelor’s preferred, knowledge of data privacy, ability to build trust with justice-involved clients.
Technical Tools Mentioned:Caseworthy
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Job Description

The Career Navigator delivers a range of services, including career counseling and coaching, skills evaluation, transitional employment support, career readiness training, job placement, and retention assistance. The role also includes case coordination, tracking, and reporting to ensure comprehensive support for individuals pursuing meaningful employment.


The Career Navigator works closely with internal teams and external partners to provide seamless, in-person services while maintaining strong, positive relationships. This position emphasizes building trust and supportive connections with clients, including justice-involved individuals, through multiple communication channels, such as in-person meetings, phone calls, and email, to promote successful employment outcomes.

Responsibilities

  • Deliver comprehensive case management services tailored to individual needs, including those who are justice-involved
  • Manage, organize, and report caseload information using Caseworthy and other designated systems to monitor program performance and results
  • Deliver career navigation support services, including assistance with job placement, retention strategies, and personalized career guidance
  • Maintain accurate, timely, and complete documentation in compliance with funder requirements, organizational policies, and applicable laws
  • Develop and maintain strong employer partnerships and a community job network to support successful employment outcomes

Qualifications

  • Must possess a valid driver’s license
  • 1 to 3 years of relevant experience in workforce development, career services, case management, or a related field
  • Excellent written and verbal communication skills, with the capacity to build trust and establish rapport, particularly with justice-involved participants
  • Associate or bachelor’s degree in a related field preferred
  • Working knowledge of data privacy regulations and a strong commitment to safeguarding confidential and sensitive information

Compensation

$43,680

About Goodwill Industries of Michiana

At Goodwill Industries of Michiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.