CHANGEPOINT
INTEGRATED HEALTH

  JOB DESCRIPTION

TITLE: CASE MANAGER

STATUS:
EXEMPT

SPECIAL
POPULATION served by Case Manager:

SMI  Children/Adolescent  Substance Abuse  DD

LINES
OF AUTHORITY: This position is supervised by the Program
Director or their Designee.  Unless
specifically designated this position does not supervise other personnel.  The position may require periodic
participation in peer review activities.

POSITION
SUMMARY: Advocate for clients, obtain entitlements, coordinate transportation
between ChangePoint and other service providers.  The BHT/Case Manager is expected to cooperate
as a team member in the provision of a therapeutic environment that encourages
each customer's emotional growth.  This
position will be expected to maintain an acceptable level of productivity as
measured by billable hours.  This positon
is expected to meet all standards for clinical documentation.

PRINCIPLE
DUTIES/RESPONSIBILITIES:

1. Adheres to personnel policies and
   comply with agency requirements for ethical and professional behavior.

2. Provides services to clients as a case
   manager.

3. Is responsible for all aspects of the
   clinical records, provides crisis services and assist with service coordination
   for the client.

4. Engages and includes the client in the
   development and implementation of the treatment plan.

5. Protects client confidentiality and
   personal rights.

6. Keeps clear, concise and accurate
   records of clinical activity according to Policy and Procedures.

7. Assists clients in obtaining
   entitlements and benefits pertaining to housing, income, health and other
   supportive services, as needed

8. Provides recreation, leisure , and
   pro-social skills for clients both individually and in groups

9. Provides transportation as needed.

10. Work
    with other agencies to provide wrap services including going in the home and/or
    school to prevent out of home placement

11. Provides
    assertive outreach to clients who resist involvement or have difficulty
    accessing services

12. Establishes
    and maintains a working relationship with personnel and referral resources.

13. Provide
    vocational services:

1. Perform vocational screenings and
   evaluations

2. Act as a liaison between client,
   Department of Vocational Rehabilitation, and employer.

3. Provide Client advocacy

4. Provide job development and placement
   services

5. Provide community training site
   development

1. Provide
   health promotion.

   1. Coordinates and accompanies clients to
      PCP/Doctor appointments.

   2. Advocates for client at Doctor
      appointments

   3. Provides health promotion groups
      including but not limited to hygiene, exercise, and nutrition.

2. Must
   meet state standards for continued education.

3. If qualified, provides
   rotating on-call coverage and update tx plans

4. This
   position requires positive and active support of the company, the client and
   the co-worker.

5. Promotes
   quality and safety to help maintain a safe and pleasant work environment,
   follows safety regulations, and actively contributes towards a safe workplace.

6. Must
   participate in quality management and quality improvement activities.

7. Performs
   other duties as assigned by their supervisor or designee.

   PRIMARY
   CONTACTS:

• Frequent interaction with clients and their
  support system, usually their family.

• Interface
  as needed with peers and other clinical team's members.

• Collaboration,
  as appropriate, with other community resources/referral agencies, with the
  customer's consent.

POSITION
REQUISITES:

  Qualifications and Experience

  Required:

• High School Diploma

• plus
  five (5) years Behavioral Health Experience for BHT case management level

• Current
  Arizona Driver's License.

• Fingerprint
  Clearance.

• Comply
  with a Drug Free workplace.

• Must be at least 21 years old.

• Knowledge and ability to define the
  needs of the client served.  

•   For
  Those Working With SMI

• 1.  Knowledge of
  symptoms related to qualifying diagnosis.

  2.  Ability to identify and communicate signs of
regression and deterioration.

  3.  Knowledge of interventions to foster self
care and ADL skill development.

  For
Those Working With Children/Adolescent:

  1. Knowledge and training in development
stages and interface of

  development with childhood disorder. 

  2. Knowledge
of Behavior Management and ability to develop age-

  appropriate interventions.

  3.  Able to communicate at an age-appropriate
level.

  For
Those Working With Substance Abuse:

  1.  Able to identify signs and symptoms of
Substance Abuse and Chemical

  Dependency. 

  2.  Knowledge of range of treatment for
dependence including relapse,

  prevention, strategies and self help
groups.

  3.
Able to provide a diagnostic impression per DSM IV criteria for Substance

  Abuse and Chemical Dependency.

  4. Knowledge
of history of substance dependence and of the

  biopsychosocial influences and effects of
dependencies.

For
Those Working With DD:

  1. 
Knowledge of symptoms related to qualifying diagnosis.

  2.  Ability to identify and communicate signs of
regression and deterioration.

  3.  Knowledge of Article 9 (customer rights) of
State Requirements.

  4. 
Knowledge of Customer Intervention Techniques relative to self care and

  ADL skill development.

Preferred:

• CPR
  and First Aid certification.

• Knowledge
  of entitlement process and local resources.

Skills/Abilities

Required:

• Fluent
  in English, both verbally and in writing.

• Literate.

• Able
  to effectively employ analytical and problem-solving skills.

• Able to prioritize, handle multiple
  tasks with customer.

• Ability
  to accurately complete difficult paperwork in a timely manner

    producing professional documents, charting in
  customers charts, and record

    keeping 
  using TJC, NARBHA and DHS standards.

Preferred:

• Experience
  and training in crisis intervention.

• Familiar
  with psychotropic drugs and their side effects.

WORKING
CONDITIONS:

  Physical Requirements

Able
to sit for extended periods of time.

  Able to speak clearly in ordinary
conversation and phone communications.

  Able to hear ordinary conversation and
phone communications.

  Emotional Capabilities

  Able to work with customers who are
emotionally distressed, in crisis.

  Able to work with individuals who have
been abused or perpetrated abuse.

  Able to work with customers who abuse
substances.

  Equipment Operation

  Able to drive a vehicle.

    Able
to operate general office equipment.

  Environmental Conditions

  Air conditioned and/or heated office
setting.

  Outdoors.

  Accommodation(s)

  Will accommodate as appropriate and
reasonable.

CONFIDENTIALITY
LEVEL:

I
understand that State and Federal Laws strictly prohibit unauthorized access,
use, modification, disclosure, or destruction of confidential, sensitive or
protected health information.  Penalties
for violation may include ChangePoint disciplinary action, including
termination of employment, and/or criminal or civil action.