ESSENTIAL JOB FUNCTIONS

• Plan, implement, control, evaluate, and improve all aspects of Cashier and Vault Department operations.


• Assume full accountability for protection and utilization of physical assets, compliance with regulatory requirements, supervision of team members, and application of processes in accordance with company policies, procedures, and legal regulations.


• Manage and oversee all Cashier and Vault Department team members including, but not limited to:
  
  
  
  • Hiring, training, and scheduling of team members.
  
  
  • Advisement on proper procedures and application of regulations.
  
  
  • Communicating pertinent information.
  
  
  • Conducting performance evaluations and disciplinary actions in a timely manner.
  
  
  • Overseeing daily operations.
  
  
  
  


• Ensure team members provide proper guest service to all casino guests and internal team members.


• Ensure security of cash, chips, internal credit, coupons, and vouchers.


• Ensure cage procedures reflect TICS and Title 31 compliance and update as necessary.


• Monitor and document all cash exchanges, interactions, and investigate all variances.


• Control access to vault.


• Assist Security and Surveillance with investigations and asset protection.


• Ensure proper operation of all equipment and recommend changes to increase accuracy and efficiency.


• Establish and maintain check cashing policies and communicate standards to all involved.


• Prepare and maintain records, including debit/credit slips, balances, vault chip log, vault money log, cashier checkout reports and internal credit card distribution and any other documents that are required to protect casino assets.


• Coordinate with the Revenue Audit Department to ensure proper flow of information and documentation for financial recording and processing.


• Perform other duties and responsibilities as assigned.