A person working as a cashier, receptionist, or general office position has the following essential duties (with others assigned as needed):

• Greets showroom customers and determines the nature of their visit.


• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.


• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.


• Communicates with callers and visitors in a professional, friendly, and efficient manner.


• Obtains basic demographic information about each customer using a method established by the dealership.


• Enters data into prospect tracking system and runs prospect reports for managers weekly.


• Communicates messages to the appropriate parties in a timely manner.


• Types memos, correspondence, reports, and other documents.


• Assists with clerical duties as requested.


• Accepts payments, processes related paperwork, ensures paperwork is filed (or scanned) appropriately