Primary Responsibilities:

• Greet EVERY guest entering the establishment in a timely manner, with a warm, friendly and inviting demeanor
• Correctly take orders using the appropriate POS systems
• Recommend (upsell) items with every order to increase store profits
• Receive payment by cash, credit cards, Rewards app, gift card or management specified vouchers
• Issue receipts, refunds, credits, or change due to guests
• Issue and redeem gift cards, coupons or other promotional incentives
• Maintain the organization and stocking of products, and cleanliness of the Front of the House in its entirety
• Direct guest complaints to management, answer questions and provide necessary information to management
• Calculate and balance cash drawer at the end of each shift (as necessary)
• Ensure the completion and accuracy of Call-in and Online orders from point of sale to guest pick-up