POSITION SUMMARY:  Provide information and assistance to CCCH Guests with Castle Club membership, accounts, redemptions, and special event ticket purchases.

ESSENTIAL DUTIES:

• Administrate Castle Club duties in an accurate, proficient manner while providing excellent service to Guests, Vendors, and Team Members.
• Enroll new Castle Club members daily, meet established department goals and quotas.
• Ensure all activities are performed in compliance with CCCH policies, procedures, and all governing laws.
• Maintain current and accurate knowledge of Casino services, amenities, promotions, and events.
• Assist with special events and promotions, as needed.
• Perform other duties as assigned.