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Posted 3w ago

Center Store Manager

@ Hansen's IGA
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Prairie Du Sac, Wisconsin, United States
OnsiteFull Time, Part Time
Responsibilities:serving customers, overseeing associates, managing inventory
Requirements Summary:Prior grocery and leadership experience required; must be 18+. Must lead, coach, train and manage associates, ensure inventory and merchandising standards, lift up to 50 lbs, and work evenings, weekends and holidays. Strong Microsoft Office skills.
Technical Tools Mentioned:Microsoft Office
Job Description

Job Description



The Center Store Manager will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The main responsibility of the Center Store Manager is to oversee associates, customer satisfaction and standards for the Center Store Department. As a part of the Hansen’s IGA Market leadership team, the Center Store Manager must demonstrate accountability, strong team management skills and hands-on involvement, both on the floor and with the team.






Duties & Responsibilities




  • Serve customers in the Center Store Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business

  • Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints

  • Manage all areas of the Center Store Department, consistently leading by example and applying effective management techniques

  • Ensure that the Center Store Department is always fully stocked with the best quality products

  • Maintain department conditions, ensuring shelves are stocked, product is rotated, and the department is clean and well organized

  • Order inventory based on reports (shrink, overage, expired, etc.)

  • Oversee, manage and train associates; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback

  • Assist with unloading daily deliveries

  • Create attractive Center Store Department displays and end caps based on specific sales for the week

  • Communicate with Store Manager in regard to department conditions, associate relations, department hiring needs, associate accidents and other concerns as needed

  • Participate in additional training and leadership activities as directed

  • Operate, maintain and clean Center Store equipment including, u-boats, flat carts and pallet jacks

  • Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures

  • Assist with all other Center Store Department duties as needed