21st Century Equipment, LLC is hiring a Centralized Field Service Advisor to support and coordinate field service operations across our dealership network. This role assists with daily service operations, technician dispatching, and process improvement to support customer satisfaction, productivity, and profitability.

Compensation

Pay: $50,000-$65,000 per year

Benefits:

• Medical insurance and HSA
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays and PTO
• 401(k) with company match
• And many more

What You'll Do

• Dispatch Centralized Field Service Technicians across the 21st Century Equipment organization
• Process and manage daily work orders
• Assist with supervising service department personnel
• Maintain service department processes to support customer satisfaction and profitability
• Monitor MST usage for accuracy and compliance
• Assist with maintaining service department assets and appearance
• Track technician performance and production to support monthly goals

What You Bring

• Minimum 3 years of experience in a John Deere Service Department
• Strong organizational and communication skills
• Ability to motivate individuals and teams
• Working knowledge of standard job pricing and commission‑based compensation
• Basic understanding of service department financial principles
• Basic accounting skills
• Proficiency with Microsoft Office applications, including Excel and Word

Physical Requirements

• Regularly lift up to 50 lbs
• Extended periods of computer use

About 21st Century Equipment, LLC

Since 1996, 21st Century Equipment, LLC has supported farmers and producers with industry‑leading equipment, service, and technology solutions. We are committed to operational excellence, teamwork, and providing long‑term career opportunities for our employees.

Apply Today

If you are an experienced service professional ready to take a centralized leadership role and support field service operations at a high level, apply today and join a team focused on performance and customer success.

Benefits Overview: Medical insurance and HSA, Dental insurance, Vision insurance, Life insurance, Paid holidays and PTO, 401K with company match, and many more!