Sign On Bonus: $1500.00 - external candidates only
Location/Department: Radiation/Oncology
Part-time benefit eligible - 64 hours per pay period
Job Summary:
Performs medical assistant functions, facilitates communications & assists with patient care in the outpatient setting, & under the supervision of a registered nurse. Other duties may be assigned as needed to support the Radiation department.
Supervisory Responsibilities: None
Duties/Responsibilities:
- Uses only approved abbreviations.
- Understands patient safety goals & actions taken.
- Demonstrates awareness of patient rights.
- Uses 2 patient identifiers before giving treatments, demonstrates process.
- Understands read back of verbal orders/critical lab values & can state process.
- Understands procedure to clarify physician orders.
- Uses standing orders when indicated.
- Accurately calls report to MD as warranted by condition; reports to other providers as needed.
- Reports sentinel events or adverse drug reactions or incidents as warranted.
- Uses final verification before invasive procedures & can verbalize correct process & documents in EHR.
- Reassesses patient in response to changes in condition after intervention as needed & documents in EHR.
- Communicates with & provides education to patients, caregivers, & family members in a timely manner (using respect & dignity when dealing with death & dying) & documents in EHR.
- Assist front office if needed to verify insurance information & demographics in a manner that upholds principles of privacy.
- Documents records in a timely, accurate, & private manner.
- Looks up patient charts & creates charts in a timely & private manner.
- Schedules patients’ appointments & procedures in a private manner.
- Assists patients into exam rooms in a prompt, efficient, & friendly manner.
- Takes vital signs & prepares patient for exam in an accurate & appropriate manner.
- Transports patients safely & efficiently.
- Assists as needed with patient care as requested including set-up & tear down of procedures.
- Inquires & documents in patient’s medical record as appropriate regarding x-rays & test results for patient appointments.
- Performs venipuncture safely & accurately, & submits orders appropriately.
- Performs subcutaneous & intramuscular injections, enters charges & documents.
- Call prescriptions into pharmacies accurately & timely.
- Assists in the education regarding medications & their side effects.
- Assists the patient with maintaining an updating medication record.
- Demonstrates knowledge of isolation procedures.
- Cleans & maintains equipment according to policy.
- Transports instruments & equipment in a safe manner.
- Prepares specimens for lab in a safe & timely manner.
- Cleans exam rooms in a safe & efficient manner.
- Determines call direction in an accurate, efficient, & friendly manner.
- Takes accurate messages & delivers in a timely manner.
- Orchestrates effective communication over multiple phone lines for both incoming & outgoing calls.
- Confirms all upcoming appointments by phone.
- Maintains appropriate statistics for patient care.
- Schedules, acknowledges, & edits all physician’s schedules on computer system. Assist front office as needed.
- Retrieves/handles voicemail messages as appropriate in a timely manner & documents all encounters with patient in medical record.
- Sorts mail & delivers to physician area.
- Organizes & retrieves referral letters & information pertinent to patient’s care including information from the EHR & scans.
- Completes prior authorizations for treatments and any miscellaneous items as needed.
- Stocks rooms with appropriate supplies as requested.
- Maintain security system as appropriate.
- Takes responsibility for ordering & maintaining supplies & equipment as requested.
- Other duties may be assigned as appropriate to support the Radiation department.
- Assists with Lung Screening Program, Lung Nodule Clinic and Smoking Cessation classes.
- Cross training is required to assist in Medical Oncology as needed.
Required Skills/Abilities:
- Strong customer service skills & team player.
- Effectively communicates both verbal & written.
- Strong organizational skills, able to multi-task & prioritize.
- Able to perform basic medical assisting skills, including venipunctures & EKGs.
- Able to operate basic office equipment & medical equipment (cardiac & BP monitors, EKG machine & instruments).
Education and Experience:
- Additional training beyond high school
- Must be a Certified Medical Assistant or become certified within 6 months of hire.
- No previous work experience required
Physical Requirements:
- Constant manual dexterity, use of hands, & talking; frequent walking, sitting, standing, & reaching; occasional pushing, pulling, climbing, stooping, & kneeling.
- Occasionally may need to lift up to 25 lbs.