Crystal Finishing Systems is seeking a Chief Operations Officer (COO) to lead and scale multi‑site manufacturing and finishing operations. This executive role is responsible for operational performance, safety, quality, and continuous improvement while aligning operations with long‑term business strategy.
Reporting to the President, the COO provides direct leadership to Plant Managers and the Quality function and serves as a key member of the executive leadership team.
Key Responsibilities
Operational & Plant Leadership
- Provide executive oversight of multi-site manufacturing and finishing operations
- Lead, develop, and hold Plant Managers accountable for safety, quality, delivery, productivity, and cost
- Establish and track KPIs aligned with company strategy and customer expectations
- Standardize best practices while allowing site-level flexibility
Safety, Quality & Compliance
- Champion a strong safety culture and ensure compliance with OSHA, environmental, and internal standards
- Provide executive oversight of the Quality Management function
- Drive continuous improvement in quality, yields, and corrective/preventive actions
Continuous Improvement & Strategy
- Lead lean manufacturing, waste reduction, and process optimization initiatives
- Translate strategic objectives into executable operational plans
- Support capital investments, capacity expansion, and new customer or program launches
- Partner on M&A or integration activities as needed
Financial & Cross-Functional Leadership
- Own operational performance against budget (labor, scrap, rework, overhead, throughput)
- Identify cost-reduction opportunities without sacrificing safety or quality
- Collaborate closely with Sales, Engineering, Materials, HR, and Finance
- Serve as a senior escalation point for operational or customer issues
Talent & Culture
- Build strong leadership pipelines through coaching and succession planning
- Promote accountability, engagement, and continuous learning
- Model and reinforce company values and long-term vision