About the Department

We have an opening for a Circulation Attendant at the Wauwatosa Public Library! This position assists patrons at the circulation desk and performs some filing duties.

The starting pay for this position is $21.83/hour.

The schedule for this position is:
Mondays 1-5pm
Tuesdays 4-8pm
Wednesdays 1-5pm
Thursdays 11:30-8pm
Working every third weekend for a total of 20 hours/week.

Position Duties

Process borrower applications for library cards
Check materials out and in, verifying content
Receive and sort daily delivery of materials from other libraries
Search shelves for items requested by other libraries
Arrange books on carts for return to shelves
Accept library fines/fees and record receipt of money
Respond to customer inquiries in person, on the telephone, and via email and refer customers to the proper department within the library
Resolve patron complaints and/or refer to supervisor

Minimum Qualifications

Education and/or Experience Requirements:

HS Diploma or equivalent.

Clerical experience in a public library setting.
Basic proficiency in operating computers.
Familiarity with integrated library systems

Other Qualifications

Minimum Knowledge, Skills, and Abilities Qualifications

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.

Ability to lift and carry up to 50 pounds on a regular basis.
Ability to bend and stoop; ability to push carts weighing up to 150 pounds on a regular basis and ability to stand on a continuous basis.
Availability to work during the business hours of the library including weekends and evenings.

In evaluating candidates for this position, The City of Wauwatosa may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand; use hands to lift, manipulate and carry; reach with hands and arms; talk and hear. The employee is frequently required to walk, stoop, reach, and sit. The employee must regularly lift and/or move up to 10 pounds, and frequently lift and/or move up to 50 pounds. Specific vision abilities required for this job include close vision, distance vision, color vision and ability to focus.

Benefits

Supplemental Questions

Have you received a High School Diploma or equivalent?

Please describe your customer service experience.

How did you find out about this position?

City of Wauwatosa website
City of Wauwatosa employee
Job Interest Card
Indeed.com
Website - Other
Facebook
Twitter
LinkedIn
Other

Why are you interested in working for the City of Wauwatosa as a Circulation Attendant?

For the previous question, if you marked "City of Wauwatosa employee", "Website-Other", or "Other", please indicate your specific referral source.

Required Question

Agency Information

Employer: City of Wauwatosa
Address: 7725 W North Avenue

Wauwatosa, Wisconsin, 53213
Phone: (414) 479-8992
Website: http://www.wauwatosa.net