The Housekeeping Administrative Assistant is responsible for providing essential clerical support to the Housekeeping Department. This role involves a variety of tasks, including inventory control, and guest relations. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.
Responsibilities:
- Administrative Support:
- Monitor and maintain inventory levels of cleaning supplies, linens, and other housekeeping materials.
- Place orders for supplies as needed and track deliveries.
- Conduct regular inventory audits to identify shortages and overages.
- Guest Relations:
- Coordinate with the Front Desk to ensure guest requests and special requests are fulfilled.
- Assist with resolving guest issues and concerns related to housekeeping.
- General Office Duties:
- Answer and direct phone calls, and take messages
- Assist with data entry and other clerical tasks as required.
- Maintain a clean and organized workspace.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a hotel or hospitality setting, preferably in housekeeping.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to multi-task and prioritize tasks.
- Attention to detail and accuracy.
- Positive and professional demeanor.