Provide therapeutic apheresis services to contracted facilities & cellular collections while providing outstanding customer service to patients, their healthcare team, coworkers, and guests, thus ensuring the best possible clinical experience and patient outcome. Adhere to established quality practices while continually seeking to improve and expand upon work performance and knowledge. Provide outstanding customer service to donors, patients, coworkers, guests, contracted partners and ordering physician’s office/facility thus ensuring the best possible donation experience and working environment. Adhere to established quality practices while continually seeking to improve and expand upon work performance and knowledge.

Responsibilities:

• Qualify therapeutic apheresis and cellular therapy patients according to SOP and contracting partner policy, including registration/ Medical History Interview and vitals screening, as applicable; serve as liaison between patients/ ordering physician, Clinical Services management to include WrB Medical Director and contracting agencies as needed.
• Perform therapeutic apheresis & cellular collection procedures per SOP, including patient monitoring and assessment; Access central venous catheters (CVC), perform CVC flush and anticoagulation according to SOP/ hospital policy; administer blood products as ordered and per WrB and contracting hospital policy. Consult with hospital primary nursing staff and ordering physicians, as well as Clinical Services management and/ or Medical Director, as needed for adverse reactions and/or emergency situations; oversee procedure management to prevent and reduce the severity of patient adverse reactions as related to the apheresis procedure.
• Serve as subject matter expert for all clinical donation/procedure types: Maintain complete familiarity with all departmental, organizational, and quality policies and procedures, as well as contracting agency/ vendor operating manuals.
• Act as back up to Clinical Services Coordinator/Administrative Assistant to schedule/confirm clinical donation appointments within required time frames and maintain all appointment schedules; Screen potential therapeutic whole blood and double red cell patients according to SOP including registration/ Medical History Interview and vitals screening.
• Review all request forms, physician’s orders, patient history, medications and lab work, as applicable; Proactively consult with ordering physician, WrB management and Medical Director, as needed, including report of all out-of-range values for timely evaluation to minimize donor/ patient procedure impact.
• Accurately record all procedure results, patient/donor documentation and WrB Management/ MD/ vendor instructions in electronic database and/or legibly on required forms; review electronic/hard copy documentation, as appropriate, according to SOP; Adhere to cGMPs/cGTPs in all aspects of procedures, patient care, equipment maintenance and documentation. 
• Work with Clinical Services and WrB Management to meet institutional and departmental goals and objectives.
• Execute special projects and other duties as assigned by Clinical Nurse Managers and/or VP of Clinical and Donor Services.
• Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence.
• Other duties as assigned.

Skills, Education, & Experience:

• RN with active unencumbered licensure in the State of Texas, CPR certification required.
• Minimum 1 year nursing experience in a hospital setting, oncology unit or clinic. A minimum of three years donor qualification related functions in a blood center may be substituted for some clinical experience.
•  Intensive care unit, ER, pediatrics, apheresis, dialysis and/or oncology experience preferred.
• Phlebotomy experience required.
• Professional appearance and demeanor.
• Excellent written and verbal communication skills.
• Compassionate interpersonal skills.
• Excellent customer service skills.
• Complex problem-solving skills.
• Effective organization skills.
• Intermediate computer skills.
• Punctual and dependable.

Physical/Mental Abilities:

• Must be at least 21 years of age, hold a valid Texas driver’s license, maintain an acceptable driving record and proof of liability insurance .
• Ability to interpret and respond appropriately to sensitive/confidential information and situations.
• Ability to stand for long periods.
• Ability to maintain focus and make sound judgments in a busy/distracting environment.
• Ability to perform the same task repeatedly while maintaining a high level of accuracy.
• Ability to read/follow SOPs, including external facility polices and to maintain complete/accurate records.
• Ability to work well in a team environment.
• Ability to maintain on call responsibilities and flex set schedule to include evenings or alternate days of the week as needed; report to work as scheduled and adhere to all organizational time keeping policies. 
• Ability to lift up to 50 pounds and assist with large equipment transportation using a ramp to contracted facilities in a company vehicle.

We are a drug free workplace. 

Veterens and Disabled individuals welcomed to apply.