Job Summary:  To supervise, plan, develop, and organize the training and orientation for all new nursing staff & students, as well as provide ongoing training for current staff. Act as Safety Officer and supervise employee health.

Essential Functions:  

• Provide classroom training and evaluation of all new nursing staff (MA, LPN, RN)
  • Epic navigation & essentials of rooming, including quality metric workflows
  • In-Basket functions & patient communication
  • Vaccine & Injection competency
  • Create and update classroom materials
• Lead and supervise the efforts in maintaining staff’s initial and annual skills competencies. 
• Provide tutoring and evaluation of staff needing remediation as identified by Nursing Leadership. 
• Assist with design and implementation of all new Epic nursing workflows.
• Assist with presentation of new workflows at department meetings. 
• Maintain current Epic workflows and update as needed. 
• Ensure staff members are kept up to date on vaccine administration schedules/techniques, etc. 
• Be an Alert IIS Super User.
• Arrange and coordinate externships with potential students. Maintain relationships with associated school personnel. 
• Communicate & Coordinate with the National Institute for Medical Assistant Advancement (NIMAA) program as MA students are on-boarded and go through the program.
• Facilitate NIMAA skills labs and externship experiences.
• Work with Nursing Administration to develop and then hold yearly competency check off sessions
• Attend and assist with leading Nursing Workflow groups.
• Attend weekly Nursing Administration meetings.
• Attend weekly Team Leader meetings and give a training update.
• Act as Clinic Safety officer
  • Oversight of employee health (COVID screening, Hep B vaccines, TB testing, etc)
  • Review all OJI occurrences
  • Stay up-to-date on OSHA, OHA, and CDC guidelines for safety procedures
  • Annual staff OSHA training
  • Work with safety committee chair person to lead monthly safety meeting.
  • Lead Sharps safety committee
  • Review and maintain all Safety & employee health protocols

Required Knowledge, Skills, Abilities:  

• Possession of an unencumbered Oregon State Registered Nurse License.    
• A graduate of an accredited nursing school.
• Three years of nursing experience. 
• Current BLS provider card.
• Knowledge of :
  • Nursing assessment, intervention, and treatment.
  • Examination, diagnostic, and treatment room procedures.   
  • Medications and their effects on patients.  
  • Patient education principles to assist patients in caring for themselves.  
  • Medical equipment and instruments to administer patient care in specific work area.
  • Principles and practices of employee mentoring, training and development.  
  • Common safety hazards and precautions to establish a safe work environment.  
• Skill in:
  • Applying and modifying the principles, methods and technique of professional nursing to provide on-going patient care.  
  • Preparing and maintaining records. 
  • Developing and maintaining departmental quality assurance.   
  • Establishing and maintaining effective working relationships with patients, staff, and physicians.  Possess good mediating and conflict resolution skills.  
• Ability to:
  • Assess, plan, implement, and evaluate patient care.   
  • Be assertive in a constructive and positive manner.  
  • Supervise the members of a health care team.  
  • React calmly and effectively in emergency situations while directing others. 
  • Interpret, adapt, and apply Salem Clinic guidelines and protocols.  
  • Communicate effectively both in written and oral form.   
  • Take initiative, be self-directed, and work independently.
  • Utilize computer programs necessary for patient care and supervisory duties, access patient related information off the internet, and the ability to type at least 40 words per minute. Must have a good understanding of the chosen electronic health record. 

Required Customer Service Skills:  Employees of the Salem Clinic are required to consistently implement the Clinic’s “Principles of Customer Service” (described below).  

• Smile – Provide a warm and friendly greeting in person or on the telephone.
• Assist – Be alert and responsive to opportunities to help patients and staff.
• Listen – Show interest, provide undivided attention, and use active body language.
• Eye Contact – Always provide eye contact at initial greeting, and at other feasible times.
• Mile Extra – Go the extra mile to meet other’s needs.
• Communicate – Keep people informed, respond to messages in a timely manner, and ask questions.
• Liaison – Initiate positive relationships with patients and staff members while meeting their needs.
• Individualize – Treat each person as an individual and look at things from their perspective.
• Notice Surroundings – Notice physical surroundings and what people need, take action if needed.
• Impression – Make a positive impression during each interaction.
• Choice – Choose to make the Salem Clinic a great place to work and to receive excellent care.

Required Teamwork Skills: Employees of the Salem Clinic are required to consistently implement the Clinic’s Essential Skills of Teamwork (described below).

• Alert and responsive to assist fellow workers without being asked, puts needs of others before own.
• Offers constructive feedback in a nonjudgmental, positive, and confidential manner.
• Shows initiative and takes responsibility in dealing with interpersonal conflict resolution.
• Flexible in response to unexpected changes in work volume, scheduling and staffing.
• Takes responsibility for keeping informed.
• Assumes supportive role in the absence of supervisor.
• Recognizes, acknowledges and shows appreciation for the contributions of others.
• Promotes a positive work environment.

Our mission at Salem Clinic is to improve the health of those we service in a spirit of compassion and respect.