Community Engagement Specialist II

This is moderately responsible technical and advanced administrative
work involving community engagement activities, employee engagement
initiatives, and departmental budget coordination.

This is advanced professional work involving neighborhood
relations, stakeholder engagement, employee engagement initiatives, and
departmental administrative coordination.

An employee in this class serves as a lead community
engagement professional responsible for planning, coordinating, and
facilitating public engagement activities designed to strengthen relationships
between the City and residents, businesses, neighborhood organizations, and
community stakeholders. Employees independently manage neighborhood engagement
activities, coordinate stakeholder outreach efforts, support employee
engagement initiatives, and assist with departmental budget administration and
operational activities. Work requires substantial initiative, independent
judgment, diplomacy, and the ability to effectively communicate with diverse
audiences. Work is performed under general supervision and reviewed through
results achieved, community response, and program outcomes.

Serves as lead liaison for assigned neighborhoods, civic
associations, business organizations, community groups, and stakeholders.

Plans, coordinates, and facilitates community meetings,
workshops, stakeholder discussions, and public engagement activities related to
City programs and initiatives.

Builds and maintains relationships with neighborhood
leaders, community organizations, educational institutions, businesses,
faith-based organizations, and other stakeholders.

Coordinates and promotes community meetings, programs, and
services designed to enhance quality of life and strengthen community
participation.

Assists neighborhood organizations and community groups in
identifying priorities, establishing goals, and leveraging City and community
resources to address local concerns.

Researches community issues, analyzes stakeholder concerns,
identifies emerging trends, and develops recommendations to support informed
decision-making.

Coordinates internal employee engagement activities,
recognition programs, employee events, volunteer opportunities, and
organizational culture initiatives designed to strengthen employee
participation and collaboration.

Represents the department at community meetings, public
events, workshops, conferences, and stakeholder forums.

Prepares presentations, reports, surveys, informational
materials, and engagement summaries.

Assists with administration of the department budget,
including monitoring expenditures, processing invoices, tracking purchases,
maintaining financial records, and ensuring compliance with applicable City
policies and procedures.

Coordinates purchasing activities, procurement requests, and
contractual services associated with departmental operations, events, programs,
and initiatives.

Prepares budget-related reports, expenditure summaries, and
supporting documentation for management review.

Monitors departmental expenditures and assists with ensuring
efficient utilization of budgeted resources.

Provides guidance and technical assistance regarding
community engagement best practices and stakeholder outreach strategies.

Performs related work as required.

Working knowledge of: business English, spelling, grammar,
and arithmetic; municipal organization; City of Tampa geographical area and
demographics.

Ability to: establish and maintain effective working
relationships with city officials, department representatives, members of
community groups, and the general public; write and speak clearly and concisely
in a variety of communication settings; deal with public relations problems
effectively, courteously, and tactfully; be flexible in dealing with diverse
audiences; evaluate information, draw sound conclusions, and prepare and submit
oral and written reports; maintain files and databases.

Skill in: planning, marketing and coordinating neighborhood
meetings; computers, MS Office and various digital technologies; preparing
clear and concise written reports; maintaining paper and electronic complex
records; composing, editing, and correcting draft correspondence and reports;
maintain files and records; preparing reports.

Graduation from an accredited college or university with a
bachelor’s degree in communications, public relations, journalism, marketing,
public or business administration or a related field and 2 years of experience
in community outreach, community engagement, or similar experience, to include
some administrative support experience.

OR 

An equivalent combination of education (not less than
possession of a high school diploma/GED), training and experience that would
reasonably be expected to provide the job related competencies noted above.

Possession of a valid driver’s license required.

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

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