About the Department

Veteran's preference applies

EEO Statement

The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services

Non-Smoking

The City of Delray Beach is a Non-Tobacco Workplace. The City will not consider applicants who have used tobacco or nicotine products for a period of at least three months prior to application for employment. The definition of "tobacco or nicotine products" includes but is not limited to, cigarettes, cigars, chewing tobacco, pipes, snuff, e-cigarettes and nicotine patches or gum.

This is a complex, advanced and responsible clerical support and staff assistance activity. This work involves processing documentation related to code enforcement violations, early set-outs, and construction and demolition notices, income eligibility determination for the affordable housing programs and other clerical and customer service tasks. Work is performed under general supervision of the Code Enforcement Administrator, Neighborhood Services Administrator or the Sanitation Administrator, depending on assignment.

Position Duties

The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Performs complex administrative tasks and participates directly in the work of the Code Enforcement, Neighborhood Services and Sanitation divisions. Processes general and specialized information, coordinates office work as assigned.
Prepares forms, weekly and monthly reports, and correspondence using office equipment and resources; maintains computer system by entering and updating information as needed; sets up and maintain files and scans documents. Performs research and retrieval of records.
Provides exceptional customer service and accurate information to internal and external customers in person, via email and over the phone.
Fosters positive employee relations and employee morale on a city-wide basis.

Code Enforcement Division
- Processes code violations
- Processes vacation rental documents
- Implements nuisance abatement processes
- Prepares towing documents
- Secures information for Public Record Requests
- Assists with record retention activities
Neighborhood Services Division
- Maintains Homeowners Association List
- Prepares quote/bid templates
- Enters requisitions & purchase orders for payments
- Processes pay requests
- Handles income-eligibility
- Prepares recording and release of liens
- Prepares case synopsis for project closeout
Sanitation Division
- Prepares Construction & Demolition (C&D) renewal notices
- Processes early set-out documents
- Prepares monthly reports for Litter Prevention Officer/Nuisance Abatement Officers
- Processes solid waste and recycling procedures in alignment with the contract
- Processes documents related to City Commission agenda items and other divisional matters

Minimum Qualifications

High School graduation or possession of an acceptable equivalency diploma.
Two years of related experience involving secretarial/clerical duties including the operation of a PC, Keyboard, mouse or similar data entry equipment.

Knowledge of Business English, spelling and punctuation, to prepare documents and compose letters, etc. Knowledge of office practices and procedures. Knowledge of mathematics. Knowledge of the unit and City's policies and procedures and practices. Ability to work independently and to adhere to established policies and procedures. Ability to establish and maintain effective working relationships with employees and the public. Ability to operate a PC, Keyboard or Computer. Ability to communicate using speaking, hearing and visual skills. Skills in policy interpretation and application. Must possess superb typing skills with speed and accuracy. Physical condition commensurate with the demands of the position. Ability to communicate effectively in oral and written form. Ability to adapt to an evolving and continually improving environment.
The abilities expected of all employees include being able to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organization's mission, goals, and policies; report for work promptly and properly prepared at the time and place required by the assignment or orders; notify the appropriate supervisor of intended absences in accordance with stated rules; conform with standards and rules regarding use of accrued time; demonstrate a polite, helpful and courteous manner when engaged in any activity with the public; operate and care for equipment to manufacturer's specifications and/or within the specified parameters; demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and colleagues.

A comparable combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position, may be substituted for the minimum qualifications.

Other Qualifications

Physical Demands/Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel, or operate objects, tools, or controls, and reach with both hands and arms. The employee is occasionally required to walk and stand. The employee must occasionally lift and/or move up to 15 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to sit at a desk and view a display screen for extended periods of time. Ability to enter data at prescribed rate of speed. Work inside an office environment.

SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview and reference check; job related tests might be required. The job description does not constitute an employment agreement with the employer, and requirements of the job change.

Benefits

: Full-time employees of the City of Delray Beach are provided with a comprehensive benefits package that includes paid holidays, sick leave, vacation, health insurance, life insurance, long-term disability insurance, a defined pension plan, and much more. Benefit coverage varies by employee group.

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Supplemental Questions

The City will not consider applicants who have used tobacco products for a period of at least three months prior to application for employment. The definition of "tobacco products" shall include, but is not limited to, cigarettes, e-cigarettes, cigars, chewing tobacco, pipes and snuff.

Have you used any tobacco products for a period of at least three months prior to your application for employment?

Do you possess a valid Florida Driver's License with a good driving record? If you possess a Driver License from another state please acknowledge you must obtain a Florida one within 30 days of the hire date.

Yes, I have a Florida driver license with a good driving record
I have it from another state but I acknowledge I must obtain a Florida one within 30 days of the hire date.
I don't have a Driver License from any state.

Please indicate your highest level of education:
Please note, a copy of certificate / diploma MUST be uploaded and attached to the application for consideration

Some High School
High School Diploma or Equivalent Diploma
Associates Degree
Bachelor's Degree
Master's Degree or Above

How many years of related experience involving secretarial/clerical duties and/or data entry do you have?

Less than one year
One year
Two years
Three years
Four years
Five years or more

Please describe your experience (ex. company name, dates, essential duties) involving secretarial/clerical duties and/or data entry.
(Please indicate N/A if not applicable)

Please indicate your working knowledge of the following:

Maintaining Homeowners Association List
Preparing quotes/bid templates
Entering requisitions & purchase orders for payments
Processing pay requests
Handing income-eligibility
Preparing recording and release of liens
Preparing case synopsis for project closeout
None of the above

Please describe your experience (ex. company name, dates, essential duties) maintaining Homeowners Association list, preparing quotes/bid templates, entering requisitions & purchase orders for payments, processing pay requests, handling income-eligibility, preparing recording and release of liens, preparing case synopsis for project closeout.
(Please indicate N/A if not applicable)

Please indicate if you have experience using of any of the following software applications: (Check all that apply; testing may be required)

Microsoft Word
Microsoft Excel
Microsoft Outlook (Email)
Power Point
Internet
None of the above

Are you claiming Veteran's preference in employment? If so, you must scan and attach a copy of your DD-214 to this application and you must fill the veteran's form from the link in question # 23 from your application. Otherwise, your claim will not be considered. Please note that only DD-214 with HONORABLE discharge qualify to claim veteran's preference.

Required Question

Agency Information

Employer: City of Delray Beach
Address: 100 NW 1st Avenue

Delray Beach, Florida, 33444
Phone: 561-243-7125
Website: https://www.delraybeachfl.gov/home

Community Improvement Specialist (Neighborhood Services Division)