About the Department

GENERAL PURPOSE: Under general supervision, assists with the processing ad supervision of prisoners and detainees; performs a variety of generalized public safety work in providing alternative police responses to non-emergency calls for service, answering general telephone inquiries, and other tasks to support Police operations.

Position Duties

PRIMARY DUTIES AND RESPONSIBILITIES:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Assists patrol officers with transporting and processing suspects, victims and prisoners; observes and assesses the behavior of detainees and reports all problems.
Participates in booking, searching and identifying new prisoners; verifies information on booking forms; obtains signatures, photographs and fingerprints; processes property for safekeeping; inputs information on standard forms and data into computer system.
Maintains the safety and security of the detainees and facility; controls prisoner behavior and promotes acceptable conduct; determines if prisoners are ill or injured and obtains medical assistance when needed.
Provides transport for prisoners and other individuals as directed; inspects and cleans vehicles as required.
Serves subpoenas, summons and other legal papers; Checks local and state warrants and collects and distributes related paperwork.
Prepares a variety of reports and records; takes reports from walk-in customers; prepares correspondence through data entry and shares information with other jurisdictions as needed.
Provides court and criminal investigation testimony as necessary; coordinates vehicle impound hearings and vehicle releases.
Responds to non-emergency calls for service to include citizen inquiries at reception desk, via telephone or in the field.
Investigates minor crimes and accidents, secures and processes crime and accident scenes; performs investigative and technical duties in support of detectives.
Collects, preserves, logs and secures evidence; documents all handling of evidence and property; maintains activity logs and prepares a variety of reports and records as needed.
Performs traffic control duties and provides motorist assistance.
Receives and issues receipts for bond monies as needed.
Participates in community-based policing outreach efforts.
Performs other duties as assigned or required.

SUPERVISION EXERCISED: None; responsible for prisoners and detainees

Minimum Qualifications

Education and Experience:

High School diploma or GED and a minimum of one (1) year of related work experience or college coursework in criminal justice, evidence collection, photography or related fields or equivalent combination of education and experience. Bilingual (Spanish) speaking skills are desirable.

Special Requirements: Possession of a valid State of Arizona Driver's license and clear criminal record. Successful completion of a background and polygraph is required. Specific technical training such as attending a state certified correctional or detention officer academy may be required.

Other Qualifications

Necessary Knowledge and Skills:

Knowledge of:

City policies and procedures as well as the principles of record keeping, public information, confidentiality, and records management.
The geography of the city and the location of important buildings.
Modern law enforcement principles, procedures, techniques and equipment.
The criminal justice and court systems, procedures and protocols in Arizona.
Basic criminal, traffic and juvenile law, disposition policies and court procedures.
Community policing principles and practices.
Proper search and transportation procedures and safe restraint protocols.

Skill in:

Safely controlling and assisting detainees and prisoners.
Recognizing scope of authority, and responding to emergencies and stressful situations calmly, quickly, and decisively.
Interviewing and dealing impartially with people of different social, economic, and ethnic backgrounds.
Preserving and presenting evidence in traffic and criminal cases.
Collecting, preserving and securing physical evidence.
Using and maintaining special law enforcement equipment.
Operating a personal computer and a variety of office software.
Safely handling hazardous chemicals and materials.
Skill in performing first aid and CPR.
Interacting with people from differing backgrounds.
Effectively communicating, both orally and in writing.

Physical Demands / Work Environment: Work is performed both indoors and outdoors, in various law enforcement and detention facilities. Must be willing to work rotating shifts, including weekends and holidays. Must maintain a level of physical fitness to meet Department standards.

Please note: use of marijuana within a 2-year window continues to generally be a disqualifier for positions in this classification.

The City of Casa Grande is an Equal Opportunity Employer.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.

Benefits

This is a general summary of benefits afforded City of Casa Grande employees. The information contained herein is not exhaustive, is not a contract, and is subject to change at any time without notice. Specific current benefit information is available from the Human Resources department. Questions about this information should also be addressed to the Human Resources department. This information generally applies to regular full and part time employees.

HEALTH, DENTAL AND VISION INSURANCE: The first of the month following 30 days of employment, employees are eligible for insurance coverage. The cost of employee health, vision and dental insurance is paid by the City. Employees may cover eligible dependents with the City paying one-half of the expense and the employee paying one-half.

LIFE INSURANCE: The city covers the cost of employee life insurance coverage. Employees earning more than $20,000 per year have a life insurance benefit of 50% of their annual salary .The basic employee life insurance benefit for employees earning less than $20,000 per year is $10,000.

SUPPLEMENTAL INSURANCE: The City allows several types of supplemental insurance offered by companies to employees through payroll deduction. The City does not endorse these products, which include supplemental life, accident, short-term disability, cancer, intensive care, legal services and identity theft.

WORKER'S COMPENSATION INSURANCE: All City employees are covered for on-the-job injuries through worker's compensation insurance. Premiums for this coverage is paid by the City and are based on payroll.

COMMUTING INSURANCE: Employees are automatically covered when traveling to and from work in the event of catastrophic injuries resulting from an accident.

RETIREMENT PLANS: City employees are assisted in planning for retirement in several ways. All employees, except firefighters, contribute a mandated percentage of their gross wages to the Social Security System and a Medicare tax, which is also matched by the City. In addition, all regular City employees are enrolled in a retirement plan, Public Safety Retirement for police officers and firefighters, and the Arizona State Retirement System for all others. The employee and City contribution rates are as follows:

           Plan                             Employee Contribution                  City Contribution
State Retirement                     12.22%                                                12.22%
Public Safety (Police)             Depends on membership date into Retirement System
Public Safety (Fire)                  Depends on membership date into Retirement System

457 DEFERRED COMPENSATION PLAN: The City also offers a voluntary 457 Deferred Compensation Plan through ICMA Retirement Corporation. The City does not match employee contributions.

SHEAKLEY FLEXIBLE BENEFITS: Qualified expenses, such as dependent insurance premiums, dependent care and health care expenses can be deducted directly from your paycheck and claimed for reimbursement when used. These deductions are taken before taxes, reducing your taxable income.

EMPLOYEE ASSISTANCE PROGRAM: The Employee Assistance Program (EAP) provides free, confidential counseling to employees and their immediate family members.

LONG-TERM DISABILITY PROGRAM: Employees enrolled in the Arizona State Retirement System pay premiums to be covered by the System's Long-Term Disability Program (LTD). Benefits are provided to qualified members who are unable to work due to a disability after six months.

HOLIDAYS: The City of Casa Grande observes ten holidays each year, including one floating holiday.

PAID TIME OFF: All regular, full-time and eligible part-time employees will accrue/earn Paid Time Off (PTO) beginning on the employee's first day of employment with the City. Employees are eligible to utilize accrued/earned PTO immediately. There is an annual graduated accrual schedule, capping at 12 years. Regular part-time employees who work less than full-time but more than 1040 hours per year shall accrue PTO at a rate of 3.077 hours per pay period worked.

FAMILY DEATH LEAVE: The City has a policy, which allows time away from work in the event of the death of a family member as defined by our Personnel Policy.

MILITARY LEAVE: The City grants military leave in accordance with the provisions of State law.

JURY LEAVE: Employees required to serve as a juror shall be entitled to leave according to the provisions of the Personnel Policy.

FAMILY AND MEDICAL LEAVE ACT (FMLA): Eligible employees are granted up to 12 workweeks of unpaid leave during a 12-month period according to the law.

PAYROLL DIRECT DEPOSIT: Employees may have their paychecks deposited directly into checking or savings accounts at their bank through the direct payroll deposit plan offered by the City.

CREDIT UNIONS: City employees may participate in credit union membership through payroll deduction. Local credit unions have payroll deduction slots and employees may make savings or checking account deposits or have loan payments deducted through payroll deduction authorization.

SCHOOL INVOLVEMENT PROGRAM: Each month, employees may request and take two hours off with pay to volunteer their time in classrooms or at other qualified school programs. Employees do not need to have children in school to participate in this volunteer program. A School Involvement Program form must be filled out by the employee and signed by a teacher or administrator from the school in which the volunteer activity took place.

UNIFORMS/EQUIPMENT: Equipment and uniforms provided to employees varies by department.

Supplemental Questions

Do you have experience working in a correctional or detention facility environment? If yes, please describe your experience. If no, please enter N/A.

Please identify any training you have completed related to corrections, detention, inmate supervision, jail operations, or security procedures. Include the course title, training provider, and completion date. If you have not completed any related training, please enter N/A.

Do you understand and acknowledge that this position requires direct contact with prisoners and may involve transporting prisoners to and from jail or detention facilities?

Required Question

Agency Information

Employer: City of Casa Grande
Address: 510 E. Florence Blvd.

Casa Grande, Arizona, 85122
Phone: 520-421-8607

520-421-8600
Website: http://www.casagrandeaz.gov

Community Services Officer