About the Department

*This recruitment is limited to the first 50 qualified external applications received by the Human Resources Department, and will close to the public without notice while still accepting applications from internal employees.

The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Computer Analyst I in the Department of Information Technology. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year.

Under general supervision, performs routine work for the operation and support of computer hardware, mobile devices, peripherals, AV systems, and software applications; provides customer service and technical advice, training, and assistance to City employees; and performs related duties as assigned.

Click here to familiarize yourself with the job and its physical requirements.
Click here to learn more about the Department of Information Technology.
Click here to see what it’s like to live in/visit Henderson.

Note: Salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity.

Position Duties

Graduation from high school or the equivalent
One (1) year of experience in a combination of the following: computer hardware and software support, AV systems support, network resource administration, and customer support services; or six (6) months of experience as an intern within Information Technology (IT) at the City of Henderson and successful completion of required IT on-the-job training program
Note: An equivalent combination of related education, experience, and training may be considered
CompTIA A+ Certification must be obtained within one year of appointment
Must possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483
Must pass a nationwide fingerprint-based record check, and a wants/warrants check
Must obtain and maintain Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification upon hire/transfer and recertify as needed. Must maintain certifications in NCIC/NCJIS as a condition of continued employment.
Desirable: Experience in a corporate or enterprise environment
Desirable: Experience with inventory control or tracking function
Desirable: Crestron equipment operation and configuration
Desirable: Familiarity with basic IT service management concepts, including incidents, service requests, prioritization and escalation paths

Minimum Qualifications

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Resume*
*Please attach your documents to the "Attachments" section of your application, click here for attachment instructions.

ASSESSMENT DATES:
Performance Examination (Weighted 40%) - Monday, July 13, 2026 or Tuesday, July 14, 2026
(Best-Qualified Candidates)

Oral Board Interview (Weighted 60%) - Thursday, July 16, 2026
(Top-Scoring Candidates)

Selection Interview - Tuesday, July 21, 2026
(Top-Scoring Candidates)

All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report.

The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above.

Other Qualifications

The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application.

Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards.

Benefits

City of Henderson, Nevada
Non-Represented: FLSA Non-Exempt Employees
Benefits Summary

HEALTHCARE AND INSURANCE

Health Insurance: Medical, Prescription, Dental, Vision
Employer paid Long Term Disability - Up to 60% of Base Wage, if approved
Employer paid Term Life Insurance / AD&D - $50,000 or 1X annual salary, whichever is greater
Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources
Medicare – Employee and City each pay 1.45%

RETIREMENT

Employer paid membership in the Nevada Public Employees Retirement System (PERS)
No Social Security tax on employee's wages
Retirement Health Savings (RHS) program
Service based retiree health insurance premium subsidy after 15 years participating in this program

PAID TIME OFF (PTO)

Employees may carry over up to 988 hours of PTO each year
From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows:
- Second year through fifth calendar years of service – 17.42 hours per month
- Sixth year through twelfth calendar years of service – 20.59 hours per month
- Thirteenth calendar year of service and beyond – 23.75 hours per month

*Actual number of days and hours of PTO granted may vary by position

BEREAVEMENT LEAVE

Four (4) workdays of leave, with pay, per occurrence

HOLIDAYS

13 paid holidays per year
Two (2) floating holidays per year (one in first year if hired on or after July 1st)
The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off

WORK WEEK

Four-day, 9.5-hour workday, 38-hour work week
Four-day, 10-hour workday, 40-hour work week for Police PERS positions

VOLUNTARY BENEFITS

IRC 457 Deferred Compensation Plan
IRC 401a Deferred Compensation Plan - new/hire employees only
IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care
Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity
Auto and Home Insurance
529 College Savings Plan
Supplemental Term Life Insurance
Legal Insurance
Pet Insurance
Identity and Credit Protection
PerkSpot Employee Discounts Program
Long Term Care + Life Insurance

NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council

Revised 03/24

Supplemental Questions

For my application to be considered it must be fully complete, accurate and truthful, including:
Employment Information

Employment Dates: All dates listed for each employer are accurate. End dates are provided for positions I no longer hold.
Current Employer: My current employer is included in my work experience.
Contract Work: If I work(ed) for a contractor, the contractor is listed as my employer.
Multiple Positions: Each position held at the same employer is listed separately, with corresponding start and end dates.

Application Requirements

Required Documents: All additional required documents are attached to the application using the instructions linked here
I have not listed “see resume” or “refer to application” in any section.

Not completing the application as directed, unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process.

I have read, understand, and agree to the above instructions regarding completing my application.

Yes
No (NOTE: By answering no, I understand that my application may be disqualified from consideration.)

Which of the following best describes your highest level of completed education?

This must match the education section of your profile above.

I have a High School Diploma or G.E.D. equivalent.
I have a High School Diploma or G.E.D. equivalent and have completed some college credits.
I have an Associate’s Degree.
I have a Bachelor’s Degree.
I have a Master’s Degree or higher.
I do not have any of the diplomas or degrees listed above.

For each degree you have earned or are currently pursuing, list the degree type, area of study, and the total number of units or credits completed (if the degree is still in progress). If you do not have any degrees, enter N/A.

How many years of full-time professional level experience in in a combination of the following: computer hardware and software support, AV systems support, network resource administration, and customer support services do you possess?

Your answer will be compared to the work history information on your application to determine if you meet minimum qualifications. 1 year of full-time experience = 1,976 hours worked per year

I do not possess this experience
I have six (6) months of experience as an intern within Information Technology (IT) at the City of Henderson and successful completion of required IT on-the-job training program.
Less than 1 year
More than 1 year to less than 2 years
More than 2 years to less than 4 years
More than 4 years to less than 6 years
More than 6 years to less than 8 years
More than 8 years

Please describe in detail your professional level experience with: computer hardware and software support, AV systems support, network resource administration, and customer support services.

For EACH position where you gained this experience, you MUST include the following three (3) pieces of information:
1) Employer Name
2) Job Title
3) Dates of Employment

NOTE: Stating "See Resume", or similar phrasing, will be considered an incomplete response and your application will be declined for being incomplete.

If you do not possess this experience, please enter N/A.

If you do not possess education and work experience requirements, do you possess an equivalent combination of experience and related training you feel should be considered?

If your application does not demonstrate meeting the minimum requirements for education and experience, and you do not provide information on your equivalent experience and training, your application will not be considered for equivalency.

Yes
No
N/A, I possess both the required education and experience.

If you answered "yes" to the question above, please provide a detailed explanation of your equivalent experience and training.

Your equivalent experience will be evaluated against the information provided in your application.

If you have the required education and experience, please enter N/A.

If selected to move forward, do you acknowledge and understand that you must pass a nationwide fingerprint-based record check, and a wants/warrants check as a condition of continued employment?

If selected to move forward, do you acknowledge and understand that you must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six (6) months of hire/transfer and be recertified every two (2) years as a condition of continued employment?

Do you currently possess a valid Nevada or "border state" driver's license or the ability to obtain one upon hire as defined by NRS 483?

Desirable: Do you have experience in a corporate or enterprise environment?

Desirable: Do you have experience with inventory control or tracking function?

Desirable: Do you have experience with Crestron equipment operation and configuration?

Desirable: Do you have familiarity with basic IT service management concepts, including incidents, service requests, prioritization and escalation paths?

A copy of your resume must be attached to your application in order to be considered. Did you attach this document to this application?

Yes, I have attached a resume to my application.
No, I have NOT attached a resume to my application and understand I will not receive further consideration.

Required Question

Agency Information

Employer: City of Henderson
Phone: 702-267-1940

702-267-1900

Computer Analyst I*