Key Responsibilities

Project Planning & Coordination

• Review awarded projects and fully understand installation scope and requirements
• Develop milestone schedules and identify potential project risks early
• Maintain proactive communication with internal teams, subcontractors, and stakeholders
• Set and manage expectations throughout the project lifecycle

Pre-Walk & Job Readiness

• Conduct rough opening walkthroughs prior to scheduling installation
• Verify openings for plumb, level, square, and dimensional accuracy
• Perform readiness checks 48–72 hours prior to installation:
  • Site access
  • Product staging
  • Crew confirmation
  • Material readiness
• Issue written installation holds when readiness requirements are not met
• Ensure no installation begins without proper sign-off

Subcontractor Scheduling & Oversight

• Issue written scopes of work for every project
• Confirm subcontractor acknowledgment of scope, schedule, and site expectations prior to install
• Manage day-of scheduling changes and communicate updates promptly
• Assign top-performing crews to complex or high-visibility projects

Installation Quality Control

• Visit active job sites for complex or high-risk installations
• Inspect shimming, fasteners, flashing, sealants, and installation methods
• Verify alignment consistency of SDLs, muntins, grilles, sash, and hardware throughout the project
• Ensure defective product is not installed without documented approval

Punch Walk & Project Close-Out

• Perform punch walks on every completed installation prior to crew release
• Inspect operation, hardware, weatherstripping, locks, alignment, and overall finish quality
• Document deficiencies with photos and assign corrective responsibility
• Ensure projects are fully completed before close-out

Service Handoff & Documentation

• Prepare close-out and handoff documentation including:
  • Punch status
  • Open items
  • Photos
  • Sign-offs
• Coordinate with Service teams on warranty items or known concerns
• Track callbacks and recurring quality issues

Subcontractor Performance Management

• Maintain written records of subcontractor performance including:
  • Quality
  • Schedule adherence
  • Communication
  • Callback history
• Provide documented feedback after quality concerns
• Escalate repeat issues with documented history when necessary

Qualifications

Experience

• 2+ years of construction, window, and door installation experience
• Experience managing subcontractors or installation crews
• Proven background in field quality control and punch list management
• Familiarity with vinyl, fiberglass, wood, and aluminum window/door systems
• Experience with premium or luxury products is a plus

Technical Knowledge

• Rough opening verification and tolerances
• Flashing, sealant, and weatherproofing standards
• Shimming and fastening requirements across frame materials
• SDL, grille, and muntin alignment standards
• Hardware adjustment, lock operation, hinges, and pivot systems

Skills

• Strong written and verbal communication
• Excellent organization and scheduling skills
• Ability to proactively solve problems in the field
• High attention to detail and accountability
• Ability to manage multiple projects simultaneously

• Valid driver's license required
• Clean driving record with minimal moving violations
• Must pass a background check and drug test
• Proficient with Microsoft Office applications
• Ability to stand and walk for extended periods of time, and bend, stoop, and lift regularly
• Ability to lift up to 50lbs