The Controller ensures organizational compliance with all applicable accounting standards, tax regulations, lender requirements, and audit expectations while strengthening financial policies, procedures, and risk management practices. The role drives transparency and accountability through the use of financial dashboards, key performance indicators, and data analytics that clearly connect financial performance to operational outcomes.
In partnership with operational leaders, the Controller provides financial guidance and decision support through budgeting, forecasting, and performance analysis, helping leaders understand and manage the financial implications of their business decisions. The Controller also leads the continuous development of accounting staff and financial analysts to ensure consistent, high-quality financial management, reporting, and support across the organization.
PRIMARY JOB DUTIES
1. Develops, recommends, and oversees enterprise accounting policies, financial controls, and reporting processes that support organizational strategy, financial integrity, and regulatory compliance.
2. Directs the preparation and accuracy of monthly, quarterly, and annual financial statements, ensuring compliance with Generally Accepted Accounting Principles (GAAP), lender requirements, and applicable regulatory standards.
3. Monitors and interprets changes in accounting standards, tax regulations, reimbursement requirements, and financial reporting obligations, ensuring timely implementation and organizational compliance.
4. Safeguards the financial assets of the organization through the design, implementation, and oversight of effective internal controls, risk management practices, and financial governance processes.
5. Leads and oversees general accounting, accounts payable, payroll accounting, cash management, fixed assets, and other core financial operations to ensure efficient and accurate execution of all responsibilities.
6. Directs the annual audit process and serves as the primary liaison with external auditors, tax advisors, financial institutions, and regulatory agencies, ensuring timely completion of all reporting and compliance requirements.
7. Partners with operational and executive leaders to provide financial analysis, budgeting support, forecasting, and performance insights that inform strategic decision-making and operational effectiveness.
8. Establishes and monitors financial dashboards, key performance indicators, and reporting tools that promote transparency, accountability, and data-driven management across the organization.
9. Adjusts priorities and allocates resources to respond to changing business conditions, regulatory requirements, reimbursement trends, and organizational growth opportunities.
10. Builds strong, professional relationships across all levels of the organization, demonstrating sound financial judgment, collaboration, and effective communication.
11. Consistently models and reinforces the agency’s mission, vision, and values through daily leadership actions, decision-making, and interactions.
12. Leads, coaches, and develops accounting and finance team members to ensure a high-performing department capable of meeting current and future organizational needs.
13. Maintains strict confidentiality and integrity in all financial, employee, patient, and organizational matters.
1.0 50% QUALITY OF WORK:
1.1 15% Ensures timely, accurate, and compliant financial reporting as evidenced by:
- Directs the preparation and review of monthly, quarterly, and annual financial statements in accordance with GAAP and organizational reporting standards.
- Ensures account reconciliations, journal entries, and financial close activities are completed accurately and within established timelines.
- Identifies, researches, and resolves financial reporting discrepancies or unusual trends in a timely manner.
- Provides clear and reliable financial reports, dashboards, and analysis to support executive and operational decision-making.
1.2 15% Maintains effective accounting controls, compliance practices, and financial governance as evidenced by:
- Designs, implements, and monitors internal controls that safeguard organizational assets and reduce financial risk.
- Ensures compliance with applicable accounting standards, tax requirements, lender reporting requirements, audit expectations, and organizational policies.
- Serves as a key liaison with external auditors, tax advisors, financial institutions, and regulatory representatives.
- Maintains complete, accurate, and well-organized financial documentation to support audit readiness and regulatory review.
1.3 20% Oversees accounting operations and core financial processes as evidenced by:
- Provides leadership and oversight for general accounting, accounts payable, payroll accounting, cash management, fixed assets, and related financial processes.
- Establishes clear procedures, expectations, and accountability for timely completion of accounting work.
- Reviews workflow, staffing, and system utilization to improve accuracy, efficiency, and consistency within the finance function.
- Ensures accounting operations support organizational growth, multi-site needs, and evolving business requirements.
2.0 10% FINANCIAL MANAGEMENT
2.1 10% Demonstrates fiscal stewardship and supports cost-effective financial operations as evidenced by:
- Identifying opportunities to improve financial processes, reduce rework, and increase department efficiency.
- Monitoring expenses, cash flow, and financial trends to support responsible resource management.
- Partnering with leaders to evaluate financial implications of operational decisions and improvement initiatives.
- Promoting effective use of accounting systems, reporting tools, and staff resources.
3.0 10% PRODUCTIVITY
3.1 5% Organizes and performs work effectively and efficiently as evidenced by:
- Prioritizing accounting, reporting, audit, and operational finance responsibilities to meet established deadlines.
- Completing work with accuracy, attention to detail, and appropriate follow-through.
- Managing multiple projects, reporting cycles, and stakeholder requests effectively.
- Participating in continuous performance improvement and completing required educational programs for the Agency and profession.
- Maintaining a clean, organized, and professional work environment.
3.2 5% Maintains and adjusts priorities to enhance team performance as evidenced by:
- Reporting to work on time and maintaining availability to meet department and organizational needs.
- Managing personal work schedule and time off to support timely completion of finance responsibilities.
- Assisting team members during peak periods such as month-end close, budget preparation, audits, and special projects.
- Demonstrating flexibility with changing workload, priorities, and assignments.
4.0 15% SITUATIONAL LEADERSHIP AND TEAMWORK
4.1 5% Demonstrates positive interpersonal relations with all members of the team as evidenced by:
- Communicating in a positive, productive, and professional manner with team members, leaders, auditors, vendors, and external partners.
- Demonstrating respect, responsiveness, and collaboration in daily interactions.
- Maintaining a positive attitude about assignments, team members, and organizational priorities.
- Promoting professional growth of staff by sharing knowledge, coaching team members, and providing constructive feedback.
- Working collaboratively and cooperatively with other Well Care company team members.
4.2 5% Demonstrates situational leadership by responding effectively to changing circumstances, regulatory requirements, financial risks, and organizational priorities.
4.3 5% Builds effective working relationships with members of the management team by cooperating harmoniously, sharing information appropriately, and supporting timely, informed decision-making.
5.0 10% MISSION, VISION, VALUES
5.1 5% Maintains and promotes customer satisfaction as evidenced by:
- Responding to internal and external customers in a courteous, sensitive, timely, and respectful manner.
- Providing accurate financial guidance and support to leaders and team members.
- Abiding by the confidentiality and ethics policies of Well Care.
5.2 5%
Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and professionalism as evidenced by:
- Practicing personal cost containment through responsible use of equipment, supplies, systems, and resources.
- Completing the review period without formal disciplinary action.
- Presenting a professional appearance and maintaining an organized work area.
- Performing job responsibilities in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors.
6.0 5% CONFIDENTIALITY
6.1 5% Maintains confidentiality and integrity in all financial, employee, patient, vendor, and organizational matters and communicates information in an informative, courteous, and professional manner.
JOB SPECIFICATIONS
1. Education: Bachelor's degree in Accounting, Finance, or a related field required. Certified Public Accountant (CPA) required. Master's degree in Accounting, Finance, or Business Administration preferred.
2. Licensure / Certification: CPA required. Other relevant financial certifications may be considered.
3. Experience: Minimum of five (5) years of progressive accounting or finance leadership experience required. Healthcare, home health, hospice, or multi-site service organization experience preferred. Experience overseeing financial reporting, audits, budgeting, internal controls, and accounting operations required.
4. Essential Technical/Motor Skills: Extensive knowledge of Generally Accepted Accounting Principles (GAAP), financial reporting, internal controls, budgeting, forecasting, and financial analysis. Knowledge of healthcare reimbursement and regulatory requirements preferred. Demonstrated proficiency with accounting systems, financial reporting tools, Microsoft Excel, and other business software applications. Ability to prepare, analyze, and interpret complex financial data and reports with a high degree of accuracy.
Interpersonal Skills: Excellent interpersonal, communication, and relationship-building skills. Ability to effectively collaborate with executives, operational leaders, auditors, financial institutions, regulatory agencies, and team members. Demonstrated ability to present financial information clearly to both financial and non-financial audiences.
5. Essential Physical Requirements: Ability to communicate effectively both verbally and in writing. Ability to sit for extended periods while performing computer-based work. Ability to attend meetings, present information to groups, and travel occasionally as required. Ability to perform repetitive hand and finger movements associated with computer use.
6. Essential Mental Requirements: Strong analytical, organizational, strategic thinking, and problem-solving skills. Ability to interpret complex financial data, identify trends, evaluate risks, and develop recommendations. Ability to manage multiple priorities, meet deadlines, maintain attention to detail, and exercise sound judgment in decision-making. Must possess long- and short-term memory and the ability to perform complex financial analysis.
7. Essential Sensory Requirements: Ability to see, hear, read, analyze, and communicate effectively in person, by telephone, and through electronic communications.
8. Exposure to Hazards: Primarily works in an office environment with minimal exposure to hazards. May occasionally visit operational sites and be exposed to typical healthcare workplace environments.
9. Hours of Work: Hours are flexible to meet the needs of the organization. Additional hours may be required during month-end close, budget preparation, audit activities, and other critical financial reporting periods.
10. Transportation Requirements: Must have a valid driver’s license and reliable transportation if travel between agency locations is required.