Salary: $
Commensurate with experience
Benefits: The University offers generous benefits including paid
time off (holidays, holy days and vacation), employer matching contributions to
the retirement plan, and tuition benefits for employees and their eligible dependents.
Learn more and explore benefits at www.duq.edu/benefits
Location: Residence Life
Position Status: Full-time
Hours: Varied (Post hours/scheduled if
known)
Position Number: 222703/10-1189
FLSA Status: Exempt
POSITION SUMMARY:
The Coordinator for Commuter Affairs and Upperclass Communities is a full-time,
12-month professional staff position that provides direct programmatic,
operational, and logistical support across all functional areas under the
Senior Director of Commuter Life and Upperclass Programming.
This position is
designed to function as the operational backbone of the office, ensuring that
commuter student programs, the Commuter Assistant program, upperclass community
engagement, community and neighborhood relations efforts, and assessment
activities are sustained and executed with consistency.
The Coordinator
serves as a frontline point of contact for commuter and off-campus students,
maintains active collaboration with campus partners, and supports the Senior
Director’s ability to fulfill strategic, institutional, and external-facing
responsibilities.
The role will
live on campus and serve in the SHRL resident director on-call rotation.
DUTIES AND
RESPONSIBILITIES:
COMMUTER AFFAIRS PROGRAMS, SERVICES, AND OFF-CAMPUS STUDENT SUPPORT
Assists in the
development, implementation, and assessment of programs, services, and
resources for commuter and off-campus students, including undergraduate and
graduate populations.
Manages
day-to-day operations of the Commuter Center, including space oversight,
resource availability, and responsive student assistance.
Coordinates the
annual update and distribution of the Off-Campus Guide and all related commuter
resources.
Supports the
Commuter Council as a staff resource, assisting the Senior Director in
administering the student-led governing body.
Promotes
responsible off-campus living practices, including awareness of City of
Pittsburgh ordinances governing noise, occupancy, parking, and trash removal.
Assists in
monitoring and responding to emerging issues affecting commuter and off-campus
student welfare, including renter’s rights, housing instability, and fire
safety.
Assists the
Senior Director in following up with students regarding off-campus behavior
concerns, in coordination with the Office of Student Conduct.
Provides ongoing
proactive and responsive communication to commuter and off-campus students via
email, campus platforms, and the office email account.
COMMUTER
ASSISTANT PROGRAM AND STUDENT OUTREACH.
Assists in the
recruitment, selection, training, supervision, and evaluation of Commuter
Assistant (CA) student staff in support of the Senior Director’s oversight of
the program.
Assist in
assigning incoming students to Commuter Assistant groups.
Assists in the
planning and implementation of Commuter Assistant Training and Commuter
Pre-Orientation, ensuring alignment with departmental goals and student
onboarding timelines.
UPPERCLASS
COMMUNITY PROGRAMMING AND ENGAGEMENT
Assists in
developing and implementing programming models and engagement strategies for
upper-class students living in University-affiliated communities and
off-campus.
Coordinates
events, programs, and initiatives designed to foster belonging, academic
connection, and social engagement among upperclass students who have
transitioned out of traditional residence halls.
Supports the
Senior Director in maintaining collaboration with the Director of Residence
Life and staff to ensure continuity of programming and student support across
on-campus and off-campus populations.
Serves as
operational support for the office’s upperclass community engagement calendar
and logistics.
COMMUNITY AND
NEIGHBORHOOD RELATIONS SUPPORT
Assists in
preparation and logistics for participation in city municipal meetings,
neighborhood forums, and civic events where the Senior Director represents the
University.
Supports outreach
and communication with South Side neighborhood organizations, including the
South Side Community Council, Block Watches, South Side Community Forum, and
the South Side Chamber of Commerce, as directed.
Assists in
coordinating with the Office of Community Engagement to connect off-campus
students with service and civic engagement opportunities in the surrounding
neighborhood.
Supports the
Senior Director’s collaboration with the Department of Athletics and the Office
of Greek Life to provide targeted off-campus living guidance to student
athletes and fraternity/sorority members residing on the South Side.
ASSESSMENT,
REPORTING, AND OFFICE COMMUNICATIONS
Assists in
implementing the office’s annual assessment plan for commuter and off-campus
student programs; collects, manages, and maintains data used to inform
programming decisions and resource allocation.
Assists in
preparing annual reports on departmental activities, community relations, and
student engagement outcomes.
Manages office
social media platforms (Facebook, Instagram, and other relevant platforms), the
office website, email lists, and Campus Link, ensuring content is current,
accurate, and aligned with the Senior Director’s communications priorities
Completes other duties as assigned.
REQUIREMENTS:
Minimum qualifications:
Bachelor’s degree in Higher Education, student affairs, counseling, communications
or a related field from an accredited educational institution.
1-3 years of
relevant experience.
Preferred qualifications:
Masters degree in higher education administration or a related field from an
accredited educational institution.
Alternately, the successful candidate may possess any equivalent combination of
experience and training, which provides the knowledge, skills and abilities
required to perform the essential job functions. This includes, but is not
limited to, the following:
Knowledge of commuter and off-campus student needs, challenges, and engagement
strategies in a higher education setting.
Demonstrated
ability to plan, coordinate, and implement programs and services for diverse
student populations, including undergraduate and graduate students.
Strong
interpersonal, written, and verbal communication skills; ability to communicate
proactively and responsively with students, families, campus partners, and
community stakeholders.
Experience
supervising and developing student staff, including recruitment, training,
scheduling, and evaluation.
Ability to manage
multiple concurrent projects and deadlines in a complex, fast-paced
environment.
Strong
organizational skills and attention to detail in managing rosters, program
logistics, assessment data, and communications.
Familiarity with
Microsoft Office Suite, campus engagement platforms (e.g., Campus Link), and
social media management.
Ability to work
collaboratively across departments and with external community organizations.
Ability to work
some evenings and weekends as required by departmental programs and events.
Commitment to
student advocacy, equity, and supporting students in achieving their academic
and personal goals.
Ability to
establish and maintain effective working relationships with the University
Community.
Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.
APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Duquesne
University was founded in 1878 by its sponsoring religious community, the
Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.